Meet Our Staff
Sales
Staphen Mason
Client Advisor
Joe Dawidouski
Client Advisor
Blaze Schrieber
Client Advisor
Chip Kearney
Client Advisor
Collin Costello
Client Advisor
Madeline Annunziata
Client Advisor
Mark Migneco
Client Advisor
Michael Meyer
Client Advisor
Brian Burjoski
Client Advisor
Brad Hotop
Client Advisor
Rich Clark
Client Advisor
Miles Brown
Client Advisor
Preston Barrow
Client Advisor
Zach Seiler
Client Advisor
Aaron Voege
Sales
Jeff Herbert
Client Advisor
Terry Crowley
Client Advisor
Reginald Cummings
Client Advisor
Adrian Godlewski
Client Advisor
Ahmed Osman
Client Advisor
Matthew Hewkin
Client Advisor
Ali Alshati
Sales Specialist
Jeremiah Barnett
Client Advisor
Daniel Fischer
Client Advisor
Chris Govro
Client Advisor
Jeff Medvik
Client Advisor
Anthony Mull
Client Advisor
Finance
Adela Alispahic
Business Manager
Armin Hidic
Business Manager
Steve Anders
Business Manager
Stacey Tijerina
Business Manager
Management
Beau Schwartz
Sales Manager
Todd Roth
Sales Manager
Kyle Ketcherside
Business Manager
Aaron Paton
Sales Director
Dave Chadwick
Sales Manager
Service
Rick Thayer
Service Advisor
David Riemer
Service Advisor
Ian Williams
Service Advisor
Scott Kostecki
Service Advisor
Ryan Thoele
Service Advisor
Administration
Kelly Suntrup
Administration
Brandon Rea
Admin
Staphen Mason
Client Advisor
Sep 24, 2020
In the past I’ve had issue with the service department...
In the past I’ve had issue with the service department went in thinking we would just look and go from there. Once I saw how much the vehicle would be I was skeptical on buying the vehicle but was able to get the price to where I couldn’t say no along with coverage for the vehicle til over 120000 miles! Aaron is very nice and knew what we needed! Paul in financial department got everything set up and was more than happy with total price, coverage, and the monthly payment.
Sep 07, 2020
I’m very happy with my service! The loan process was...
I’m very happy with my service! The loan process was explained to me very well and with that I will be back very soon!
Sep 04, 2020
I lost my Kia Optima in an automobile accident. I was...
I lost my Kia Optima in an automobile accident. I was pretty upset with the whole ordeal because I had paid half of my payments in good standing and then for this to happen. So, my son convienced me to give Suntrup Nissan a try. I agreed because I know for a fact that he purchased two vehicles from them and I never heard not one single complaint about any of them. No problems at all, When he bought the second car it was just to upgrade to a newer year. Well he introduced me to Staphen Mason, very nice guy I may add. He asked me to tell him what I was looking for and then he took the ball and ran with it. I was impressed because he listened and didn't try to push any sales on me. I fell in love with one vehicle but because it was bigger than what I was use to and the fact I was determine to keep my payments in a certain bracket. Well long story short, I got what a wanted plus more. If anyone is looking to purchase a new vehicle without the hassle give Staphen Mason a try because I know you wont be disappointed. You'll be glad you did. Visit Suntrup Nissan on Linghberg near Highway 55, just ask for Staphen Mason.
Aug 13, 2020
Quick and easy approval and super helpful when i changed...
Quick and easy approval and super helpful when i changed the car i wanted they were quick to help and reply back to me. THANKS
Jul 15, 2020
Mr. Mason was amazing. I told him what type of vehicle I...
Mr. Mason was amazing. I told him what type of vehicle I was looking for and my price range. Go see Staphen and he will take care of you.
Joe Dawidouski
Client Advisor
Sep 24, 2020
What a great experience from a fabulous team! Aaron...
What a great experience from a fabulous team! Aaron showed great patience with my indecisiveness and ensured I had all questions answered, while working hard to find the perfect vehicle for me. His follow through was great from beginning to end. He genuinely cares about his customers. Joe stepped right in while Aaron was busy with other customers. He was very friendly and helped ensure I test drove multiple vehicle models in order to compare and be comfortable with my final decision. Reginald, while not directly involved in my sale, took the time to greet me and talk with me while I was looking at various cars. He was genuinely excited when I arrived and saw my new vehicle. It was a great moment! Stacey was very proficient in explaining all financing and addressing my questions clearly and professionally, while wearing a smile the entire time. Kyle was on hand for the closing to ensure the entire process went smoothly. He was very engaging and it was great to see a manager take on a supportive role for his team. Every employee I encountered, even those not involved in my sale, were quite friendly and certainly shared in the overall experience. There is pride and professionalism throughout the team!
Jul 26, 2020
Amazing, Awesome, FUN
My husband and I decided to check into upgrading our 2018 Rogue for a newer model. We weren't sure we even wanted to do it and decided to check it out. We were lucky to have Joe Dawidouski assist us. At any time in the process had we felt pushed, I'm sure we would have been out the door. We were interested in getting AWD and a sun/moon roof. We got so much more. Joe took the time to understand what we wanted. He didn't try to push us when we were thinking about sticking with our vehicle and not doing the deal. He did try to make sure we totally understood the whole process. My husband loves to give people a hard time and Joe handled it perfectly! Even the finance guy knew about my husband. Honestly, I love my new Rogue, love the service I received there and will never shop for a different car. Joe has offered to help me get the Android Play set up as I never set it up on my older version. I will be meeting him tomorrow to get that done! I've purchased several cars over the years and this was by far the best experience.
Jul 07, 2020
.The salesman Joe Dawidouski was very pleasant,...
.The salesman Joe Dawidouski was very pleasant, informative, and helpful. Both Joe and Adela were a pleasure to work with. I will be recommending Suntrup and Joe Dawidouski to friends and family.
Jul 01, 2020
Suntrup was not my first stop while car shopping, but was...
Suntrup was not my first stop while car shopping, but was the last! Every salesperson was so friendly and attentive. They are genuine and very helpful. I am so happy with my purchase and would highly recommend them to family and friends!
May 29, 2020
Wonderful experience from the safety and comfort of my home!
Joe is friendly, knowledgeable and a great communicator! He found the car I was looking for and went all the way to Bloomington, Illinois to bring it right to my home! He even got the best leasing price in town. I had called other dealerships first and asked if they would be willing to bring the car to me so I would not have to come into the dealership during this pandemic. I was shocked by how many said they would not work with me unless I came to them. Joe said he understood my concern and would be happy to work with me. He said he didn’t have my dream car, the Mocha Murano with Cashmere interior, in stock but he assured me he would do whatever it took to find it and bring it to me and then he did! This was my first time leasing a car and Joe and Adela were wonderful about explaining all of the details. I highly recommend Joe and Suntrup! I absolutely LOVE my new car! Thank you Joe!
Adela Alispahic
Business Manager
Sep 07, 2020
Suntrup has an all-star team. They genuinely care about...
Suntrup has an all-star team. They genuinely care about you and your financial situation and aren’t afraid to offer you a little more too, I appreciate having options and seeing all the different possibilities. Blaze is the man. We’ve got two leased Jettas with his help and additionally purchased a 2021 Atlas. In a global pandemic it amazes me how hard they are working to ensure the safety of their patrons and to make sure the quality of service is provided. My journey started with receiving a mailer about some offers since it was Blaze’s 5th anniversary. The Atlas has been on my radar since it’s inception in 2018 and no better time to crunch numbers again since we (my family) was looking at consolidating to Chevys we had into one vehicle. I filled out a form online, the next day Collin called and answered a few questions I had and then set an appointment for us to work with Blaze (since we had worked with him on previous leases). I’d done all my research, asked questions, did a test drive, and then the numbers were nearly spot on with my estimates for our trade-ins and the final numbers were perfect for our budget! Adela made all the legal jargon make sense, broke things down and honestly was just a pleasure to converse with. She was the icing, Blaze was the cake. I’m always impressed with VW from the sales team, finance to service. 10 for 10, I highly recommend.
Sep 07, 2020
I appreciate everything that Suntrup Nissan and Aaron...
I appreciate everything that Suntrup Nissan and Aaron Voege had done for me. Thanks to Aaron Voege. He sat down with me and listen to the likes and dislikes , I like about my 2016 Volkswagen Passat. After that he had the perfect car for me. I just feel in love with my new 2020 Nissan Altima SR. Aaron Voege thanks again. You are great person.
Sep 05, 2020
Great job Preston! Not pushy. Honest! Keep it up. Love...
Great job Preston! Not pushy. Honest! Keep it up. Love the car. Far easier for me to manage especially parking. Little better visibility with the rear visibility. Steve in Nissan management was also excellent. Will definitely refer to you.
Aug 25, 2020
Suntrup VW team was very professional, knowledgeable and...
Suntrup VW team was very professional, knowledgeable and friendly. They made the process of buying a car very easy and fast. This is my 4th car that I have purchased from Suntrup and there is a reason that I keep coming back.
Aug 24, 2020
Aaron was fantastic! I was worried that I wouldn't get...
Aaron was fantastic! I was worried that I wouldn't get deal done because of negative equity in my trade. Aaron got it done to my satisfaction. You guys have earned a customer for life. I will highly recommend Suntrup. I used to be a Chevy guy, but not anymore.
Armin Hidic
Business Manager
Sep 22, 2020
It was a very pleasant experience. Mark was wonderful and...
It was a very pleasant experience. Mark was wonderful and very selective in vehicles I would be interested in. Listen very well and was patient with my decisions. I would definitely recommend mark to anyone who is looking to buy a vehicle.
Sep 21, 2020
Chip was so amazing! He worked really hard to make sure I...
Chip was so amazing! He worked really hard to make sure I drove off the lot in the perfect car for me! We’ve been to Chip for 5 cars now. My family is definitely a fan of Suntrup and Chip.
Sep 13, 2020
Thank you to Mark for helping me, I had a blast working...
Thank you to Mark for helping me, I had a blast working with you! I know I was not the easiest customer 🤪 but you were amazing and that goes for everyone there as well! Ahmed, I have to say this, stay the gentleman you are!!! Too all have fun and keep smiling 😊 thank you again!!!
Sep 10, 2020
I had a great experience at this dealership. This was my...
I had a great experience at this dealership. This was my first car purchase, and everyone was patient with me and my questions I had. They helped me get my finances figured so I could get monthly payments in the range I wanted. Adrian was great in answering questions and finding me the perfect car!
Sep 02, 2020
A great experience at Suntrup. Chip helped us find just...
A great experience at Suntrup. Chip helped us find just what we wanted at a very reasonable price. Highly recommend! Love our new Nissan Pathfinder!
Steve Anders
Business Manager
Sep 21, 2020
Chip was so amazing! He worked really hard to make sure I...
Chip was so amazing! He worked really hard to make sure I drove off the lot in the perfect car for me! We’ve been to Chip for 5 cars now. My family is definitely a fan of Suntrup and Chip.
Sep 16, 2020
I really enjoyed my experience at Suntrup Nissan...
I really enjoyed my experience at Suntrup Nissan Volkswagen. The minute I walked through the door I was made to feel comfortable. Ahmed was great and showed us everything we where interested in with no pressure. He is a great salesman and made the whole sales process enjoyable. We would highly recommend.
Sep 13, 2020
Thank you to Mark for helping me, I had a blast working...
Thank you to Mark for helping me, I had a blast working with you! I know I was not the easiest customer 🤪 but you were amazing and that goes for everyone there as well! Ahmed, I have to say this, stay the gentleman you are!!! Too all have fun and keep smiling 😊 thank you again!!!
Aug 25, 2020
Great service and great Salesman! Would recommend him to...
Great service and great Salesman! Would recommend him to all my friends. If looking for a used car for a new driver or yourself here is the place to come!
Aug 23, 2020
Miles promptly greeted me in the lot and got me started...
Miles promptly greeted me in the lot and got me started looking at cars and I very quickly found the one for me! He then graciously handed me over to Chip once he realized I was there as a referral for Chip. Chip welcomed me right in and made me feel at home. He knows the business, was very informative and made sure I was taken care of promptly. Steve in finance was also extremely personable, responsive, and helpful with getting the financing best for me! I would definitely refer anyone needing a car to Chip and Suntrup, especially my granddaughter going off to college next year!
Blaze Schrieber
Client Advisor
Sep 16, 2020
I have never purchased a new car before, and Blaze made...
I have never purchased a new car before, and Blaze made this experience absolutely stress free. He helped me find my perfect car, and made my birthday extra special! Thank you!
Sep 07, 2020
Suntrup has an all-star team. They genuinely care about...
Suntrup has an all-star team. They genuinely care about you and your financial situation and aren’t afraid to offer you a little more too, I appreciate having options and seeing all the different possibilities. Blaze is the man. We’ve got two leased Jettas with his help and additionally purchased a 2021 Atlas. In a global pandemic it amazes me how hard they are working to ensure the safety of their patrons and to make sure the quality of service is provided. My journey started with receiving a mailer about some offers since it was Blaze’s 5th anniversary. The Atlas has been on my radar since it’s inception in 2018 and no better time to crunch numbers again since we (my family) was looking at consolidating to Chevys we had into one vehicle. I filled out a form online, the next day Collin called and answered a few questions I had and then set an appointment for us to work with Blaze (since we had worked with him on previous leases). I’d done all my research, asked questions, did a test drive, and then the numbers were nearly spot on with my estimates for our trade-ins and the final numbers were perfect for our budget! Adela made all the legal jargon make sense, broke things down and honestly was just a pleasure to converse with. She was the icing, Blaze was the cake. I’m always impressed with VW from the sales team, finance to service. 10 for 10, I highly recommend.
Sep 01, 2020
After an experience at a different Volkswagen dealership...
After an experience at a different Volkswagen dealership that literally left me in tears, I went to Suntrup expecting the worst. However, I was greeted by Blaze who quickly made my first car buying experience what I always dreamed it would be. He didn't pressure me, talk down to me, or constantly ask "Are you sure you know what you want?". He listened to what I was saying (which as a 22 year old female doesn't come often) and looked for ways to get the car I wanted. He made the whole process so easy for me, from walking on the lot to signing the paperwork. He explained the confusing and lengthy legal jargon in simple words so that I could feel confident in what I was signing. He even sent the car to be re-washed so that I could drive off the lot in the best looking car possible. He went above and beyond every step of the way. A total 180 from the other car salesman I had dealt with, I have only great things to say about Blaze. Thank you for making my first time car buying experience one to remember!
Aug 26, 2020
My experience with Suntrup Volkswagen was great from...
My experience with Suntrup Volkswagen was great from start to finish. Blaze was great to work with, always responding to my questions quickly and with the information that I was looking for. A loaner vehicle was brought to me, 20 miles away from the dealership, so that I could take a test drive. I told Blaze the exact car that I wanted and he went and found it at another dealership and brought it to Suntrup for my purchase. No hidden charges and no B.S. I couldn't be happier with my new car.
Aug 23, 2020
Blaze was extremely helpful and insightful. He helped us...
Blaze was extremely helpful and insightful. He helped us find a car we thought would be out of our price range. I highly recommend working with him.
Chip Kearney
Client Advisor
Sep 21, 2020
Chip was so amazing! He worked really hard to make sure I...
Chip was so amazing! He worked really hard to make sure I drove off the lot in the perfect car for me! We’ve been to Chip for 5 cars now. My family is definitely a fan of Suntrup and Chip.
Sep 02, 2020
A great experience at Suntrup. Chip helped us find just...
A great experience at Suntrup. Chip helped us find just what we wanted at a very reasonable price. Highly recommend! Love our new Nissan Pathfinder!
Aug 25, 2020
Great service and great Salesman! Would recommend him to...
Great service and great Salesman! Would recommend him to all my friends. If looking for a used car for a new driver or yourself here is the place to come!
Aug 23, 2020
Miles promptly greeted me in the lot and got me started...
Miles promptly greeted me in the lot and got me started looking at cars and I very quickly found the one for me! He then graciously handed me over to Chip once he realized I was there as a referral for Chip. Chip welcomed me right in and made me feel at home. He knows the business, was very informative and made sure I was taken care of promptly. Steve in finance was also extremely personable, responsive, and helpful with getting the financing best for me! I would definitely refer anyone needing a car to Chip and Suntrup, especially my granddaughter going off to college next year!
Aug 22, 2020
Wow what a staff. Everyone there is so welcoming, Chip...
Wow what a staff. Everyone there is so welcoming, Chip helped me find the perfect fit for me, Todd Roth came in clutch with a super great deal and Armin and Steve were the absolute bomb in the finance department. We walked away completely satisfied with our service and purchase.
Collin Costello
Client Advisor
Sep 07, 2020
Suntrup has an all-star team. They genuinely care about...
Suntrup has an all-star team. They genuinely care about you and your financial situation and aren’t afraid to offer you a little more too, I appreciate having options and seeing all the different possibilities. Blaze is the man. We’ve got two leased Jettas with his help and additionally purchased a 2021 Atlas. In a global pandemic it amazes me how hard they are working to ensure the safety of their patrons and to make sure the quality of service is provided. My journey started with receiving a mailer about some offers since it was Blaze’s 5th anniversary. The Atlas has been on my radar since it’s inception in 2018 and no better time to crunch numbers again since we (my family) was looking at consolidating to Chevys we had into one vehicle. I filled out a form online, the next day Collin called and answered a few questions I had and then set an appointment for us to work with Blaze (since we had worked with him on previous leases). I’d done all my research, asked questions, did a test drive, and then the numbers were nearly spot on with my estimates for our trade-ins and the final numbers were perfect for our budget! Adela made all the legal jargon make sense, broke things down and honestly was just a pleasure to converse with. She was the icing, Blaze was the cake. I’m always impressed with VW from the sales team, finance to service. 10 for 10, I highly recommend.
Aug 19, 2020
I have all things good to say about Collin and Adella and...
I have all things good to say about Collin and Adella and the rest of the staff. They was so fantastic and easy to work with when I bought my 2020 Sentra. Unfortunately, no fault of theirs, we could not get the color i wanted but they turned over every stone to try to get it for me. I am just as happy with the color that I got and they took very great care of me. In fact they did such a fantastic job that 2 weeks later we went back and bought my wife a 2020 Nissan Rogue. (In the color she wanted) lol. I would recommend anyone and everyone to go and talk to Collin and he will take the best care of you for a new or used car. The dealership was clean and all the other employees were just outstanding. I really suggest if you are looking for a car to got give them a visit. You will not be sorry.
Mar 18, 2020
Awesome experience
These guys completely changed the way I feel about buying a new car. They made everything so easy from the time I sat down to walking out the door with my new car. Amazing customer service !!
Mar 07, 2020
I cannot say enough great things about our experience...
I cannot say enough great things about our experience buying our car. Collin was extremely professional and patient with all of our questions. He was able to get us into a car we love with even more upgrades than we originally thought we could get. He is the best. On to financing, Dan helped us and got us a GREAT deal on our loan and helped us pick a warranty that worked best for our needs. He was fantastic to work with (and hilarious). I would absolutely recommend Suntrup Nissan!
Feb 17, 2020
Thank you for your great service.
Collin and Dan were great to work with. They listened to my needs and made it happen! I will continue to buy my cars from Suntrup.
Beau Schwartz
Sales Manager
Aug 25, 2020
Suntrup VW team was very professional, knowledgeable and...
Suntrup VW team was very professional, knowledgeable and friendly. They made the process of buying a car very easy and fast. This is my 4th car that I have purchased from Suntrup and there is a reason that I keep coming back.
Jun 05, 2020
Great dealership hands down!
I had recently had the chance to speak with Aaron. He is not what people may think of when they hear the words " Car shopping" by all means. His staff is very friendly and knowledgeable. I would highly recommend Suntrup Volkswagen to all my friends and family!
Mar 01, 2020
I am a repeat customer of Suntrup and I wouldn't even...
I am a repeat customer of Suntrup and I wouldn't even think of going anywhere else. Professional, fast, and always friendly. Most importantly, Blaze Schreiber takes care of business! Top rated salesperson years in a row and he deserves it. Go see Blaze and you will be beyond satisfied! Leila.
Jan 30, 2020
The experience at Suntrup was great. Lucas, our sales...
The experience at Suntrup was great. Lucas, our sales rep answered all of our questions and was very good to work with. I would not hesitate to recommend him to my friends.
Dec 31, 2019
Purchase of new VW Passat
Madeline was fantastic. Best sales experience ever. She was organized and very competent. Great people skills. Dan was also very nice. Beau was very friendly and very knowledgeable.
Todd Roth
Sales Manager
Sep 10, 2020
I had a great experience at this dealership. This was my...
I had a great experience at this dealership. This was my first car purchase, and everyone was patient with me and my questions I had. They helped me get my finances figured so I could get monthly payments in the range I wanted. Adrian was great in answering questions and finding me the perfect car!
Aug 28, 2020
Mark, Armin and Todd made the car buying process easy! I...
Mark, Armin and Todd made the car buying process easy! I wasn't sure what I wanted, and the team showed me several used and new vehicles. After test driving a few, I landed on the Murano. I love my new vehicle and would buy from Suntrup again in the future!
Aug 22, 2020
Wow what a staff. Everyone there is so welcoming, Chip...
Wow what a staff. Everyone there is so welcoming, Chip helped me find the perfect fit for me, Todd Roth came in clutch with a super great deal and Armin and Steve were the absolute bomb in the finance department. We walked away completely satisfied with our service and purchase.
Aug 13, 2020
Everyone at Suntrup Nissan was great! Adrian did an...
Everyone at Suntrup Nissan was great! Adrian did an amazing job and made sure I got exactly what I was looking for! I am very please with my experience.
Aug 09, 2020
Truly never had such a wonderful car buying experience!!...
Truly never had such a wonderful car buying experience!! Chip was awesome to work with along with everyone else at the dealership!! Definitely a 5 Star experience!!! Thanks to everyone!!
Stacey Tijerina
Business Manager
Sep 24, 2020
What a great experience from a fabulous team! Aaron...
What a great experience from a fabulous team! Aaron showed great patience with my indecisiveness and ensured I had all questions answered, while working hard to find the perfect vehicle for me. His follow through was great from beginning to end. He genuinely cares about his customers. Joe stepped right in while Aaron was busy with other customers. He was very friendly and helped ensure I test drove multiple vehicle models in order to compare and be comfortable with my final decision. Reginald, while not directly involved in my sale, took the time to greet me and talk with me while I was looking at various cars. He was genuinely excited when I arrived and saw my new vehicle. It was a great moment! Stacey was very proficient in explaining all financing and addressing my questions clearly and professionally, while wearing a smile the entire time. Kyle was on hand for the closing to ensure the entire process went smoothly. He was very engaging and it was great to see a manager take on a supportive role for his team. Every employee I encountered, even those not involved in my sale, were quite friendly and certainly shared in the overall experience. There is pride and professionalism throughout the team!
Sep 22, 2020
Preston did an amazing job helping us trade in our car...
Preston did an amazing job helping us trade in our car for a new Tiguan. We will be back in the future for our next car.
Sep 17, 2020
Such a great experience! They made it super easy start to...
Such a great experience! They made it super easy start to finish! Mark and Stacey were wonderful. I will definitely return for my next vehicle.
Sep 15, 2020
This is the second time I brought my car in for repairs...
This is the second time I brought my car in for repairs suggested by the shop that does my routine service. Both times the work the other shop wanted to do were very costly. At Suntrup the work was down at less cost, or as in the last time, declared to be not needed. I appreciate the honesty and good work. It will be a motivator when we decide to buy a new car .Our service advisor, Rick Thayer was outstanding in explaining what was needed and finally what was done.
Sep 09, 2020
Great experience at Suntrup VW. Preston Barrow was well...
Great experience at Suntrup VW. Preston Barrow was well versed with the Tiguan and its features. He was efficient and friendly. The entire process was a pleasure! Thank you!
Madeline Annunziata
Client Advisor
Sep 15, 2020
Thank you Zach! Was glad you were available when we...
Thank you Zach! Was glad you were available when we walked in the door! Appreciated your help through this process and would definitely work with you again.
Jun 09, 2020
A good experience. Madeline was very helpful. Tried to...
A good experience. Madeline was very helpful. Tried to go thru our local dealer-no go. So made trip to the STL Thanks so much
May 28, 2020
Very happy with my experience, sales and financing were...
Very happy with my experience, sales and financing were friendly, knowledgeable, responsive and last but not least incredibly efficient. Suntrup and the team I worked with made a great buying experience.
Apr 09, 2020
Madeline was great to work with! Made car buying easy!...
Madeline was great to work with! Made car buying easy! Was able to accommodate us during this uneasy time! Would highly recommend her to anyone!
Feb 11, 2020
Thank you! I was very satisfied with my customer service...
Thank you! I was very satisfied with my customer service & I am absolutely in love with my new car, also Adela & Madeline were very helpful.
Mark Migneco
Client Advisor
Sep 22, 2020
It was a very pleasant experience. Mark was wonderful and...
It was a very pleasant experience. Mark was wonderful and very selective in vehicles I would be interested in. Listen very well and was patient with my decisions. I would definitely recommend mark to anyone who is looking to buy a vehicle.
Sep 17, 2020
Such a great experience! They made it super easy start to...
Such a great experience! They made it super easy start to finish! Mark and Stacey were wonderful. I will definitely return for my next vehicle.
Sep 13, 2020
Thank you to Mark for helping me, I had a blast working...
Thank you to Mark for helping me, I had a blast working with you! I know I was not the easiest customer 🤪 but you were amazing and that goes for everyone there as well! Ahmed, I have to say this, stay the gentleman you are!!! Too all have fun and keep smiling 😊 thank you again!!!
Aug 29, 2020
I couldn’t have imagined buying a car would be so easy....
I couldn’t have imagined buying a car would be so easy. From Mark in sales, to Armin in financing, you guys hit it out of the park! God bless the Suntrup team!
Aug 28, 2020
Mark, Armin and Todd made the car buying process easy! I...
Mark, Armin and Todd made the car buying process easy! I wasn't sure what I wanted, and the team showed me several used and new vehicles. After test driving a few, I landed on the Murano. I love my new vehicle and would buy from Suntrup again in the future!
Michael Meyer
Client Advisor
May 21, 2020
Mike was very patient and Kind as I was searching for the...
Mike was very patient and Kind as I was searching for the perfect car. He never pressured me -always asking what he could do to help me. I felt very comfortable with him which as a first time older car buyer meant a lot to me.
May 21, 2020
Stacey is amazing she had gotten both my children in nice...
Stacey is amazing she had gotten both my children in nice cars! She’s so helpful and very upfront! Thanks for making these purchases less stressful to a Mom!!
Jan 30, 2020
Great experience! Large selection of quality vehicles to...
Great experience! Large selection of quality vehicles to choose from. Suntrup Nissan Volkswagen went out of their way to make sure me and my family were happy. We are especially grateful to Michael Meyer. Michael is the reason we will purchase our next vehicle from SNV.
Dec 02, 2019
Great Service from great people
Michael and Steve and the rest of the team at Suntrup were great to work with. It was a smooth and quick process that helped me go home with a car that I am extremely happy with. Highly recommended.
Nov 19, 2019
Straightforward and responsive.
Just purchased a used Subaru Forester from Mike Meyer at Suntrup. I knew I wanted a used Forester, and had been searching online after visiting a few dealers in person. I contacted Mike a few hours after the vehicle was posted to an online site (Autotraders? Edmunds? One of those..). By 8 am the next morning, he had sent a 360, interior/exterior video of the vehicle, describing the features. He answered all questions, and I never felt like I was being 'talked down' to or that I was being manipulated into something I didn't want. He facilitated the transaction incredibly well, and a few days later, I drove 2.5 hours to pick up my new Forester. No other dealer responded so quickly, and responded only to my request. Now I need to go try to unsubscribe and get other dealers to take me off their phone list, even though I informed them several days ago I had purchased another car. Mike is great, and I wouldn't have purchased from Suntrup without him.
Kyle Ketcherside
Business Manager
Sep 24, 2020
What a great experience from a fabulous team! Aaron...
What a great experience from a fabulous team! Aaron showed great patience with my indecisiveness and ensured I had all questions answered, while working hard to find the perfect vehicle for me. His follow through was great from beginning to end. He genuinely cares about his customers. Joe stepped right in while Aaron was busy with other customers. He was very friendly and helped ensure I test drove multiple vehicle models in order to compare and be comfortable with my final decision. Reginald, while not directly involved in my sale, took the time to greet me and talk with me while I was looking at various cars. He was genuinely excited when I arrived and saw my new vehicle. It was a great moment! Stacey was very proficient in explaining all financing and addressing my questions clearly and professionally, while wearing a smile the entire time. Kyle was on hand for the closing to ensure the entire process went smoothly. He was very engaging and it was great to see a manager take on a supportive role for his team. Every employee I encountered, even those not involved in my sale, were quite friendly and certainly shared in the overall experience. There is pride and professionalism throughout the team!
Sep 21, 2020
Chip was so amazing! He worked really hard to make sure I...
Chip was so amazing! He worked really hard to make sure I drove off the lot in the perfect car for me! We’ve been to Chip for 5 cars now. My family is definitely a fan of Suntrup and Chip.
Jun 21, 2016
Excellent price on a new Golf!
Adam and Kyle both worked to give me a great deal at the lowest rate possible. I couldn't be any happier and I would definitely recommend Suntrup VW to anyone shopping for a car!
Jun 08, 2016
Hassle Free, Fun Experience
Adela made the car buying experience stress free. I felt I could totally trust her and she made the experience very fun! Kyle made the financial component a breeze!
Jun 06, 2016
Spectacular Experience!!!!
I didn't know buying a new truck could be so wonderful and pain free!! Adela and the amazing staff at Suntrup Volkswagen were a pleasure to work with and I look forward to going there again.
Brian Burjoski
Client Advisor
Jul 25, 2020
Very friendly and courteous staff
Melissa contacted me by email within 2 hours of my online request. Brian sent a personal video immediately following which was extremely helpful in viewing the vehicle online. Due to Melissa's initial contact and further correspondence, this is why we decided to go with Suntrup. We were greeted immediately by Brian once we entered the Dealership. We never felt pressured into purchasing the vehicle. The price quoted was a little higher than on the vehicle's sticker, but that was soon corrected. During the negotiating process, Brian was always quick in returning with a figure from his Manager, we did not have to wait long, which was very courteous of our time! Brian was very pleasant to deal with and we left feeling we made a very good choice on our new vehicle! If we need a different vehicle in the future, we would definitely begin our search at Suntrup Nissan. We would recommend this Dealership to anyone looking for a new or used vehicle.
Jul 08, 2020
My experience at Suntrup Nissan, was surprisingly great!...
My experience at Suntrup Nissan, was surprisingly great! Brian Burjoski was helpful, personable, knowledgeable, and professional. If you are looking for a nice used car ask for Brian!
Jul 04, 2020
The perfect car
We honestly had no plan to purchase when we did. Brian made it all to easy to walk out of there in a new car.
Jun 18, 2020
Brian was very professional and direct with answering the...
Brian was very professional and direct with answering the questions I had. Everything I asked he had an answer for. Overall very knowledgeable salesman with an exuberant attitude. Armin was efficient and effective with answering my financial questions. He had a positive attitude. Overall Brian and Armin handled business professionally and effectively.
Jun 15, 2020
Brain was a joy to work with. He stepped up and assisted...
Brain was a joy to work with. He stepped up and assisted me and my friend! Constantly check on us while we sat in the lobby. I felt like he helped me make the right choice! Thank you so much Brian !! stay safe
Brad Hotop
Client Advisor
Sep 08, 2020
Brad did an outstanding job trying to find me a good deal...
Brad did an outstanding job trying to find me a good deal and I believe he did everything in his power to make things work, he was very patient, always super respectful, unfortunately, I didn't end up getting a new car but I'm definitely looking forward to working with Brad in the future when I do need a new vehicle.
Aug 13, 2020
Brad was so helpful and understanding to all my questions...
Brad was so helpful and understanding to all my questions and concerns, he definitely made my first car buy on my own a great experience.
Aug 11, 2020
We are very happy customers! Brad was patient, kind and...
We are very happy customers! Brad was patient, kind and thorough! Have already recommended him to a friend! Great teamwork, great lease price on our new Nissan Kicks. Covid compliant, clean, respectful, professional. We will be return Suntrup customers!
Aug 11, 2020
Would highly recommend Brad....a top notch sales associate!
Brad was helpful, honest, knowledgeable and very polite. He was also patient and informational with a new employee he was helping to train. In this all too busy world, he took the time to explain things to us and to the salesman in training. I felt like he gave us the attention and personal care we needed and we were pleased to purchase our vehicle from him. I would highly recommend Brad!
Aug 02, 2020
Polite and easy to work with
Brad was very polite and worked hard to get me a good deal on my new car. He didn't have any selling points about the new car as it was a VW and he typically sells Nissan, but I won't hold that against him. Overall it was a great experience.
Rich Clark
Client Advisor
Aug 23, 2020
Thanks so much! Rich made the car buying process easy....
Thanks so much! Rich made the car buying process easy. He won't steer you wrong. We talked some before so he knew what I was looking for in a car. He had a few ready when we got there.
Aug 13, 2020
Everyone at Suntrup Nissan was great! Adrian did an...
Everyone at Suntrup Nissan was great! Adrian did an amazing job and made sure I got exactly what I was looking for! I am very please with my experience.
Mar 14, 2020
Dealership is well kept. The cars are well maintained and...
Dealership is well kept. The cars are well maintained and presented. Rich was very helpful and very courteous. He went above and beyond to make sure we were satisfied with our purchase.
Feb 18, 2020
Jeff was extremely helpful in so many ways, from checking...
Jeff was extremely helpful in so many ways, from checking inventory to find the right vehicle for us, to transferring the license plates over on our new purchase, very professional, easy going, no pressure, just a great salesman, Tony made our financing easy and was very informative and helpful, the entire staff at Suntrup were very down to earth, in a great atmosphere, they really made our purchase a pleasurable experience. THANKS TO EVERYONE AT SUNTRUP. ED and DONNA MIER
Feb 02, 2020
Thanks for everything you guys or the best can't wait to...
Thanks for everything you guys or the best can't wait to see what the future holds love doing business with you. Thanks again smiles
Miles Brown
Client Advisor
Sep 10, 2020
I had a great experience at this dealership. This was my...
I had a great experience at this dealership. This was my first car purchase, and everyone was patient with me and my questions I had. They helped me get my finances figured so I could get monthly payments in the range I wanted. Adrian was great in answering questions and finding me the perfect car!
Aug 23, 2020
Miles promptly greeted me in the lot and got me started...
Miles promptly greeted me in the lot and got me started looking at cars and I very quickly found the one for me! He then graciously handed me over to Chip once he realized I was there as a referral for Chip. Chip welcomed me right in and made me feel at home. He knows the business, was very informative and made sure I was taken care of promptly. Steve in finance was also extremely personable, responsive, and helpful with getting the financing best for me! I would definitely refer anyone needing a car to Chip and Suntrup, especially my granddaughter going off to college next year!
Aug 15, 2020
Love my car!
Recently graduate from Cabrini University and needed a good new car under a certain budget, found a car that i looked at online which was slightly over but Miles made it happen and I couldn't be happier with it. It brought me all the way down to Charleston, SC for my new job and its my best purchase ever! Thank you again Miles!
Aug 13, 2020
Exceeded Expectation
Good experience through each step of vehicle purchase with Miles and Team Suntrup. All involved were respectful and responsive from our first inquiring email. Miles was professional and personable from the first contact through video to signing forms. Thank you to Steve and Armin for shopping around and saving us $ignificant dollars off the preapproved loan rate we had obtained before auto shopping. We highly recommend Miles and Team Suntrup! :)
Aug 11, 2020
Everything I could’ve wanted coming into a car...
Everything I could’ve wanted coming into a car dealership, fast and easy Miles showed me a car I had been wanting to purchase and made the process easy.
Preston Barrow
Client Advisor
Sep 23, 2020
My wife and I enjoyed our experience Suntrup. Our sales...
My wife and I enjoyed our experience Suntrup. Our sales man Preston was fantastic. The finance department was fast and looked after our best interest. Will be buying from this dealership again! VW!
Sep 22, 2020
Preston did an amazing job helping us trade in our car...
Preston did an amazing job helping us trade in our car for a new Tiguan. We will be back in the future for our next car.
Sep 12, 2020
Great customer service 👍👍👍👍. He told me he was going...
Great customer service 👍👍👍👍. He told me he was going to get me out the door in a car and he stood on his words thanks alot
Sep 09, 2020
Great experience at Suntrup VW. Preston Barrow was well...
Great experience at Suntrup VW. Preston Barrow was well versed with the Tiguan and its features. He was efficient and friendly. The entire process was a pleasure! Thank you!
Sep 07, 2020
First time buying a Volkswagen, Preston was great to work...
First time buying a Volkswagen, Preston was great to work with! He was pleasant to interact with and had extensive knowledge of the trims available and dealer stock.
Zach Seiler
Client Advisor
Sep 15, 2020
Thank you Zach! Was glad you were available when we...
Thank you Zach! Was glad you were available when we walked in the door! Appreciated your help through this process and would definitely work with you again.
Sep 15, 2020
I test drove a bunch of cars before stopping at Suntrup...
I test drove a bunch of cars before stopping at Suntrup and trying the Jetta. Zach was friendly, helpful and patient. I’m happy with my new car.
Sep 03, 2020
My fiancé and I worked with Zach to buy our new family...
My fiancé and I worked with Zach to buy our new family vehicle, and he was incredibly personable, made sure our vehicle checked all the boxes and was incredibly flexible with us. Definitely recommend working with Zach!
Aug 31, 2020
The dealership was very helpful and professional, I would...
The dealership was very helpful and professional, I would definitely buy a car from them again. I feel confident that if I were to need help, I could contact anyone there and they’d be happy to assist me.
Aug 28, 2020
We worked with Zach and he made th experience awesome! It...
We worked with Zach and he made th experience awesome! It was a pleasure working with him and the process was a breeze. He was honest and didn't play games with us, which was amazing. We left with a great deal and had a great experience. Highly recommend!
Aaron Paton
Sales Director
Jul 22, 2020
Wonderful Service
I was in Suntrup Nissan yesterday for my 15K on my 2019 Rogue. I was greeted nicely by Ashley, I had my oil changed and filter along with a Tire Rotation. Ashley informed me my cab,& air filter needed changed. I was sure glad she did, it was very dirty. Suntrup Nissan cares about you vehicle as well as you as a human being. I will not buy a car anywhere else but Suntrup Automotive Group. Thank you very much for taking good care of my Rogue. Barry Unger
Jun 05, 2020
Great dealership hands down!
I had recently had the chance to speak with Aaron. He is not what people may think of when they hear the words " Car shopping" by all means. His staff is very friendly and knowledgeable. I would highly recommend Suntrup Volkswagen to all my friends and family!
Apr 01, 2020
I had a very easy experience. The staff was so friendly!...
I had a very easy experience. The staff was so friendly! From the moment I walked in I was greeted by Rick with a smile. After finding out I couldn’t get approved for the car I wanted I was upset but that didn’t stopped Rick. I received a call and was told I’d been approved for a 2020! I would recommend Suntrup Nissan to all my first time buyers.
Feb 11, 2020
Very friendly. Will recommend to friends to buy cars. Got...
Very friendly. Will recommend to friends to buy cars. Got a good price on car and got good deal on new car 🤠👍👍👍👍👍👍👍👍👍👍👍 Thank you very much
Dec 03, 2019
I have been one of Joe Dawidouski’s perennial customers...
I have been one of Joe Dawidouski’s perennial customers for six years. I have personally as well as referred others who have purchased and/or leased several vehicles from him The consistent and vehement gratitude expressed by all of his customers centers on one trait: the finest customer service in the business!
Rick Thayer
Service Advisor
Sep 24, 2020
Rick was really helpful. I arrived and he immediately...
Rick was really helpful. I arrived and he immediately took care of my car and he also asked me if I needed anything else. Remarkable service!
Sep 15, 2020
As always best service! Rick is great and awesome to work...
As always best service! Rick is great and awesome to work with! I will continue to take my car here for all my service appointments!
Sep 15, 2020
This is the second time I brought my car in for repairs...
This is the second time I brought my car in for repairs suggested by the shop that does my routine service. Both times the work the other shop wanted to do were very costly. At Suntrup the work was down at less cost, or as in the last time, declared to be not needed. I appreciate the honesty and good work. It will be a motivator when we decide to buy a new car .Our service advisor, Rick Thayer was outstanding in explaining what was needed and finally what was done.
Sep 12, 2020
I've always been met with courtesy and since I usually...
I've always been met with courtesy and since I usually make and appointment they are prepared to get busy. The service consultant, Rick Thayer, discussed that I should consider some additional work during my next appointment. So far I am happy with Suntrup service.
Sep 04, 2020
The man that helped me was the best person there. Previos...
The man that helped me was the best person there. Previos visited were not very good nor phone contact. Say making appt. than they don't ect.
Aaron Voege
Sales
Sep 24, 2020
What a great experience from a fabulous team! Aaron...
What a great experience from a fabulous team! Aaron showed great patience with my indecisiveness and ensured I had all questions answered, while working hard to find the perfect vehicle for me. His follow through was great from beginning to end. He genuinely cares about his customers. Joe stepped right in while Aaron was busy with other customers. He was very friendly and helped ensure I test drove multiple vehicle models in order to compare and be comfortable with my final decision. Reginald, while not directly involved in my sale, took the time to greet me and talk with me while I was looking at various cars. He was genuinely excited when I arrived and saw my new vehicle. It was a great moment! Stacey was very proficient in explaining all financing and addressing my questions clearly and professionally, while wearing a smile the entire time. Kyle was on hand for the closing to ensure the entire process went smoothly. He was very engaging and it was great to see a manager take on a supportive role for his team. Every employee I encountered, even those not involved in my sale, were quite friendly and certainly shared in the overall experience. There is pride and professionalism throughout the team!
Sep 24, 2020
In the past I’ve had issue with the service department...
In the past I’ve had issue with the service department went in thinking we would just look and go from there. Once I saw how much the vehicle would be I was skeptical on buying the vehicle but was able to get the price to where I couldn’t say no along with coverage for the vehicle til over 120000 miles! Aaron is very nice and knew what we needed! Paul in financial department got everything set up and was more than happy with total price, coverage, and the monthly payment.
Sep 07, 2020
Let me tell you what, Aaron Voege up at Suntrup Nissan is...
Let me tell you what, Aaron Voege up at Suntrup Nissan is the man. Helped me find my dream truck and did whatever he needed to do to make the sale. Good guy, hard working man. Appreciate his help very much so.
Sep 07, 2020
I appreciate everything that Suntrup Nissan and Aaron...
I appreciate everything that Suntrup Nissan and Aaron Voege had done for me. Thanks to Aaron Voege. He sat down with me and listen to the likes and dislikes , I like about my 2016 Volkswagen Passat. After that he had the perfect car for me. I just feel in love with my new 2020 Nissan Altima SR. Aaron Voege thanks again. You are great person.
Sep 05, 2020
Great job Preston! Not pushy. Honest! Keep it up. Love...
Great job Preston! Not pushy. Honest! Keep it up. Love the car. Far easier for me to manage especially parking. Little better visibility with the rear visibility. Steve in Nissan management was also excellent. Will definitely refer to you.
Jeff Herbert
Client Advisor
Feb 27, 2020
The pre-purchase process was easy. Jeff is fantastic and...
The pre-purchase process was easy. Jeff is fantastic and really made that part of the process enjoyable. He was funny and personable. The financing part I could have done without, I found Armin to be condescending, non-interested and judgemental; was not impressed and certainly wouldn’t reach out to him again. Since bringing the car home I have struggled with obtaining the removed navigation card that should have been in the car before I left the lot. I’ve had to continually follow up with no answer as of today (it’s been 8 days). I was also disappointed because when I got in the car to drive it home the first day-it was empty so I had to stop at the gas station on the way home to fill it up. If it wasn’t for the pre-sales process, I wouldn’t have purchased from here. All in all my suggestion is to make sure you get everything you need before you leave the lot.
Feb 18, 2020
Jeff was extremely helpful in so many ways, from checking...
Jeff was extremely helpful in so many ways, from checking inventory to find the right vehicle for us, to transferring the license plates over on our new purchase, very professional, easy going, no pressure, just a great salesman, Tony made our financing easy and was very informative and helpful, the entire staff at Suntrup were very down to earth, in a great atmosphere, they really made our purchase a pleasurable experience. THANKS TO EVERYONE AT SUNTRUP. ED and DONNA MIER
Jan 28, 2020
Overall, we had a pleasant experience with Suntrup, the...
Overall, we had a pleasant experience with Suntrup, the folks there were very helpful, allowing us to test the cars quickly and efficiently. There was a bit of a mishap, one of the cars we were looking at and had decided on was sold to someone else the very same morning, and we weren't notified, however Chip was very helpful and more than made up for it, he helped us get an amazing car for an amazing price, he helped us with all of our needs.
Jan 06, 2020
Excellent customer service
Unlike any other dealership I’ve ever been to ! They actually take the time and listen to what you want, and can afford, they don’t try to give you something out of your price range or hassle you to buy a car . I would recommend to anyone I know buying a car ! Jeff was the best to work with !
Dec 23, 2019
Amazing experience
This was my first time actually going out and getting a car on my own. Jeff helped me to the best of his abilities on finding that car. He went above and beyond to help me reach what I wanted and I came home with just what I wanted.
David Riemer
Service Advisor
Sep 17, 2020
Dave, as always took care of everything in a " can do "...
Dave, as always took care of everything in a " can do " way. This is my 2ed Nissan Altima from suntrup Nissan and I can only say good things. And you gotta love the free wash and vac. Highly professional from start to end.
Sep 04, 2020
Dave Reimer is our service representative. He is so...
Dave Reimer is our service representative. He is so thorough in making sure everything is just right with our Nissan. This time, he discovered that an excessive of amount of leaves had built up creating a blockage in the drains of the sunroof. We noticed an odor but had no idea what was causing it.
Sep 02, 2020
Brought my car in for service and worked with David...
Brought my car in for service and worked with David Riemer. He was friendly and knowledgeable and worked quickly to diagnose the issue and made sure my car was serviced quickly and correctly.
Aug 14, 2020
I took my car to have the oil changed and the back up...
I took my car to have the oil changed and the back up camera rechecked. The agent Dave was very professional and cordial while trying to figure out what was wrong. After trying to download a video I’d made he took the video and showed it to the service manager. They both worked to resolve the problem.
Aug 13, 2020
Excellent Service!
We had to take our car in for several reasons. Our advisor, Dave from VW service, could not have been more helpful! He took the time to fully explain what was needed and more importantly, why it was needed. He truly seem to care that our car was the safest it could be to keep our family safe. We will definitely come back for any future issues we may have and fully recommend them to our friends.
Ian Williams
Service Advisor
Sep 20, 2020
Love this dealership! They are always prompt, courteous...
Love this dealership! They are always prompt, courteous and friendly. Needed a car battery, goggled prices beforehand. They were cheaper by far. Would highly recommend
Sep 19, 2020
Ian made my appointment a breeze! He answered all my...
Ian made my appointment a breeze! He answered all my questions, kept me informed, and gave me an idea of what to expect at my next visit.
Sep 09, 2020
Always friendly and am happy with the great service that...
Always friendly and am happy with the great service that they provide. Ian kept me up to date with the progress which I appreciate. Thanks.
Sep 04, 2020
On Sept 3, I had an oil change and tire rotation. I was...
On Sept 3, I had an oil change and tire rotation. I was greeted by my service advisor, Ian Williams, who was.very courteous. The work was performed in a very timely manner. I was in and out in 30 minutes!.
Aug 28, 2020
Quick, easy and the fastest so far.Ian kept me updated !...
Quick, easy and the fastest so far.Ian kept me updated ! Clean restrooms. Please! To ask for 25 words minimum is too much. It needs to be shorter 😏
Scott Kostecki
Service Advisor
Sep 23, 2020
Scott was extremely nice. The dealership and staff are...
Scott was extremely nice. The dealership and staff are extremely helpful and professional. They are always there to answer my questions or any concerns I have.
Sep 16, 2020
My service advisor was Scott. He was courteous and...
My service advisor was Scott. He was courteous and helpful. he reviewed my past service records and sent me a video of my vehicle inspection. Awesome!
Aug 28, 2020
I was amazed and pleased with how SUPER accommodating and...
I was amazed and pleased with how SUPER accommodating and polite everyone ( especially Scott) treated me. I had my car back and running great with minimal down time. Scott worked hard to get me the best price possible and kept me apprised of the.progress every step of the way. Thank you!!
Aug 25, 2020
The customer service rep Scott took excellent care of me...
The customer service rep Scott took excellent care of me when I brought my 2014 Beetle in for an oil change and 60000 mile service. I was very happy to have my car maintenance since at Suntrup VW.
Aug 14, 2020
quick and courteous
a good place to do business. My salesperson always remembers me. They want to but back my car to put it in certified category. Good about helping me pull annuals. Thanks
Ryan Thoele
Service Advisor
Sep 24, 2020
Ryan is the best there is, always willing to help and...
Ryan is the best there is, always willing to help and concerned. Very valuable employee. I hope he gets a raise, he deserves it.!!! Or promotion
Sep 21, 2020
Chip was so amazing! He worked really hard to make sure I...
Chip was so amazing! He worked really hard to make sure I drove off the lot in the perfect car for me! We’ve been to Chip for 5 cars now. My family is definitely a fan of Suntrup and Chip.
Sep 04, 2020
Fast service, didn't try to up-charge for services not...
Fast service, didn't try to up-charge for services not needed. Dealership was able to get a 60k mile service done in the same amount of time as an oil change. Washed car and got me out! Perfect.
Aug 22, 2020
My service advisor,Ryan Thoele, is simply amazing! He is...
My service advisor,Ryan Thoele, is simply amazing! He is very knowledgeable, very professional, and yet vary warm individual. He does anything to please customer. Thank you Ryan for excellent service for all this years. Keep up an excellent work!
Aug 01, 2020
quality ;service
Have been buying cars here for over 40 yrs. Always get excellent service. Dave R. usually takes care of my service writing but this time he was at lunch. Ryan took care of the service. Excellent
Dave Chadwick
Sales Manager
Dec 13, 2019
A great experience and wonderful staff!
From start to finish, my experience at Suntrup Nissan was excellent. Ben, Dave and Adela were super friendly, knowledgeable and went above and beyond to make it a painless and pleasant experience. I will definitely be back!
Oct 29, 2019
The fact that I have just leased the second vehicle since...
The fact that I have just leased the second vehicle since May speaks for both the integrity and professionalism of the Suntrup VW team. I must mention Blaze in particular, who was assisting me both times. Great job Blaze and thank you for your efficient and professional work! Andrey
Apr 03, 2019
Excellent Service - Easy to Work With!!
Zack Schwartz made the car buying experience quick and painless. He was attentive, communicated very well, and provided the necessary information/updates when needed. Since I live out of town, he made sure to make good use of my time to complete all aspects of the transaction. He went out of his way to make sure I was completely satisfied. I am sure my daughter is going to love her new car. Also thanks to Beau Schwartz and Dave Chadwick as they were outstanding as well!! You have a GREAT Team in place at Suntrup! THANK YOU!!
Mar 26, 2019
Getting financed with bad credit
My own credit Union wouldn't even help me out and I went there just being hopeful and Zack Schwartz and Dave Chadwick work some magic got me into a car!!!
Jan 31, 2019
Fantastic Experience
Excellent experience all the way around. Happy with the price we paid for our 2019 Volkswagen Tiguan, as well as the service received. They actually didn't have the exact vehicle we wanted in stock, but they partnered with another dealership and had it delivered to our house 100 miles away from their dealership with no issues whatsoever. Salesman, Zach Schwartz, was great; as well as our finance guy, Dave Chadwick. Keep it up guys! 5 Stars all the way around.
Kelly Suntrup
Administration
Sep 21, 2020
Chip was so amazing! He worked really hard to make sure I...
Chip was so amazing! He worked really hard to make sure I drove off the lot in the perfect car for me! We’ve been to Chip for 5 cars now. My family is definitely a fan of Suntrup and Chip.
Aug 14, 2020
Buying a car can be a total pain, but the Suntrup family...
Buying a car can be a total pain, but the Suntrup family made it a breeze!! I started with Kelly the Car Mom’s reviews on Instagram (@the_car_mom) - she’s got the details of ALL the things in mom cars and helped me figure out exactly what I wanted. When I walked into Suntrup, Chip welcomed me like family and helped me get the exact Jeep Grand Cherokee I wanted, for the price I wanted. The whole process was quick and easy. Go check out Kelly’s amazingly helpful reviews and then go see Chip to get you the perfect vehicle!! He will take great care of you. Thanks again Chip!!!!!
Jun 29, 2020
Chip was extremely helpful and patient. His knowledge...
Chip was extremely helpful and patient. His knowledge and flexibility made this an easy process. He showed me multiple options and helped me weigh the pros and cons of each.
May 11, 2020
Most convenient, helpful car buying experience I have...
Most convenient, helpful car buying experience I have ever had. This was my first stop in my search for a car and turned out to be the only stop that I needed. Suntrup made it an easy choice for my next car purchase. Thanks again Suntrup car dealership family!
Apr 01, 2020
I had a very easy experience. The staff was so friendly!...
I had a very easy experience. The staff was so friendly! From the moment I walked in I was greeted by Rick with a smile. After finding out I couldn’t get approved for the car I wanted I was upset but that didn’t stopped Rick. I received a call and was told I’d been approved for a 2020! I would recommend Suntrup Nissan to all my first time buyers.
Brandon Rea
Admin
Jan 28, 2020
They were pleasant, kind and really really really helped...
They were pleasant, kind and really really really helped me out. Stacey was a star among the fog. Thank you Stacey. Thank you Suntrup Nissan
Dec 21, 2019
Joe worked tirelessly to get me a good and fair deal. I...
Joe worked tirelessly to get me a good and fair deal. I am pleased with the work he and the whole Suntrup team did for me....they're simply the best!
Dec 03, 2019
I have been one of Joe Dawidouski’s perennial customers...
I have been one of Joe Dawidouski’s perennial customers for six years. I have personally as well as referred others who have purchased and/or leased several vehicles from him The consistent and vehement gratitude expressed by all of his customers centers on one trait: the finest customer service in the business!
Aug 17, 2019
Another satisfying Suntrup experience.
This is definitely not my first Suntrup purchase. My experience in finding a vehicle that is desirable, functional & affordable keeps me coming back. A knowledgeable sales staff makes it their business to find the perfect vehicle for me, Whether I am a new or returning customer. Once that vehicle has been found, the finance team does their best to make the numbers work. GM Todd Roth, a 30 year employee has the final say. Todd Roth goes above and beyond, to secure the deal that will guarantee a return customer. They definitely have one right here. Thanks Suntrup Automotive Family.
Terry Crowley
Client Advisor
Feb 08, 2020
Great service
My wife and I recently visited suntrup nissan in south county st louis. We pulled in to get the oil change and were greeted by a very friendly and helpful person named Ashley Gartner who helped through the process with great pride in her job keeping us informed every step of the way. printed up options for new tires which will need to be replaced in the near future. even helped with the check out process. we hope to have her help us upon our return for tires. great attitude made waiting easy.
Jan 30, 2020
Great experience! Large selection of quality vehicles to...
Great experience! Large selection of quality vehicles to choose from. Suntrup Nissan Volkswagen went out of their way to make sure me and my family were happy. We are especially grateful to Michael Meyer. Michael is the reason we will purchase our next vehicle from SNV.
Reginald Cummings
Client Advisor
Sep 24, 2020
What a great experience from a fabulous team! Aaron...
What a great experience from a fabulous team! Aaron showed great patience with my indecisiveness and ensured I had all questions answered, while working hard to find the perfect vehicle for me. His follow through was great from beginning to end. He genuinely cares about his customers. Joe stepped right in while Aaron was busy with other customers. He was very friendly and helped ensure I test drove multiple vehicle models in order to compare and be comfortable with my final decision. Reginald, while not directly involved in my sale, took the time to greet me and talk with me while I was looking at various cars. He was genuinely excited when I arrived and saw my new vehicle. It was a great moment! Stacey was very proficient in explaining all financing and addressing my questions clearly and professionally, while wearing a smile the entire time. Kyle was on hand for the closing to ensure the entire process went smoothly. He was very engaging and it was great to see a manager take on a supportive role for his team. Every employee I encountered, even those not involved in my sale, were quite friendly and certainly shared in the overall experience. There is pride and professionalism throughout the team!
Sep 17, 2020
I was happy for getting my New Car from my salesman Aoron...
I was happy for getting my New Car from my salesman Aoron V and Reggie M ,they are very friendly and politely, it took only 2 hours to get my new car Nissan 2020
Adrian Godlewski
Client Advisor
Sep 10, 2020
I had a great experience at this dealership. This was my...
I had a great experience at this dealership. This was my first car purchase, and everyone was patient with me and my questions I had. They helped me get my finances figured so I could get monthly payments in the range I wanted. Adrian was great in answering questions and finding me the perfect car!
Aug 13, 2020
Everyone at Suntrup Nissan was great! Adrian did an...
Everyone at Suntrup Nissan was great! Adrian did an amazing job and made sure I got exactly what I was looking for! I am very please with my experience.
Ahmed Osman
Client Advisor
Sep 16, 2020
I really enjoyed my experience at Suntrup Nissan...
I really enjoyed my experience at Suntrup Nissan Volkswagen. The minute I walked through the door I was made to feel comfortable. Ahmed was great and showed us everything we where interested in with no pressure. He is a great salesman and made the whole sales process enjoyable. We would highly recommend.
Sep 13, 2020
Thank you to Mark for helping me, I had a blast working...
Thank you to Mark for helping me, I had a blast working with you! I know I was not the easiest customer 🤪 but you were amazing and that goes for everyone there as well! Ahmed, I have to say this, stay the gentleman you are!!! Too all have fun and keep smiling 😊 thank you again!!!
Matthew Hewkin
Client Advisor
Sep 22, 2020
This dealership was efficient and knowledgeable on...
This dealership was efficient and knowledgeable on getting me in the right vehicle. I was really to make this my right choice. Thanks alot guys!
Jeremiah Barnett
Client Advisor