Meet Our Staff
Sales
Joe Dawidouski
Business Manager
Aaron Voege
Nissan Client Advisor
Oz Osman
New and Pre-Owned Client Advisor
Collin Costello
Nissan Client Advisor
Brad Hotop
Nissan Client Advisor
Adrian Godlewski
Pre-Owned Client Advisor
Will Zibers
Nissan Client Advisor
Samuel Dominguez
Nissan Client Advisor
Sean Finnegan
Client Advisor
Mike James
Client Advisor
Brandon Kula
Client Advisor
Landon Bueltemann
Client Advisor
TJ Chilton
Client Advisor
DeShawn Price
Special Finance Client Advisor
Arve Burnett
Client Advisor
Matt Fleming
Client Advisor
Noah Jones
Client Advisor
Naser Suljic
Client Advisor
Finance
Adela Alispahic
Business Manager
Stacey Tijerina
Business Manager
Joey Baumann
Business Manager
Management
Todd Roth
Sales Manager
Kyle Ketcherside
Sales Manager
Beau Schwartz
Sales Manager
Steve Toppins
Sales Manager
Aaron Paton
Sales Director
Eric Madden
Credit Anaylst
Service
Scott Kostecki
Service Advisor
David Riemer
Service Advisor
Ryan Thoele
Service Advisor
Doug Koch
Service Advisor
Mason Partney
Service Manager
Kent Strasser
Service Advisor
Administration
Brandon Rea
Admin
Joe Dawidouski
Business Manager
May 10, 2022
This dealership was highly accommodating, informative,
This dealership was highly accommodating, informative, and professional. The staff was friendly and very knowledgeable. I did not go without a question being answered. The atmosphere at this location was refreshing, and I would without a doubt refer a friend her anytime. Especially if Mike James was able to help!
Apr 28, 2022
Mike was awesome!
Mike was awesome!! Being his first day on the job and my first day in search of my next new set of wheels, I couldn’t of asked for a better person. Thanks Mike!
Apr 26, 2022
We were referred to Suntrup Nissan by friends.
We were referred to Suntrup Nissan by friends. Our daughter was in the market for a "new" used car and we were helping her negotiate her first solo car purchase. We worked with Oz Osman who was amazing! Oz truly listened to our needs, wants and price range and presented several options to test drive. He didn't hover and gave us space to test drive each vehicle on our own. We didn't really find "the one" and by the end of the day I was feeling a little defeated. Oz asked us to be open minded and consider some brand new models. I really didn't think he could get us into a brand new car in our price range, but he got the deal done! We had our own financing in place, but Joe Dawidouski (Business Manager) was able to get us a better rate than our bank. Both gentleman were great to work with and made the whole process much less stressful than other experiences we've had. We ended up with great car at a great price and a great interest rate - 10/10 HIGHLY RECOMMEND and will be going back to Suntrup Nissan for future car purchases! Thank you Oz and Joe!
Apr 19, 2022
It was a pleasure working with Suntrup Nissan.
It was a pleasure working with Suntrup Nissan. Love my vehicle. Everyone was nice and the process was smooth.
Apr 18, 2022
We had a great car buying experience, Brandon is the
We had a great car buying experience, Brandon is the best, Best day ever! Thanks for everything Brandon.💕
Adela Alispahic
Business Manager
May 09, 2022
Everyone was wonderful and super nice!
Everyone was wonderful and super nice! They made my experience super fun, and I couldn’t be any happier! Thanks everyone!
Apr 14, 2022
Brandon was very patient and wanted to assist with
Brandon was very patient and wanted to assist with getting the car as I wanted. He gave me step by step procedures of what was being done throughout my buying process.
Apr 10, 2022
Brandon Kula was very professional and extremely
Brandon Kula was very professional and extremely knowledgeable. His patience and guidance helped me tremendously. The purchase of my 2022 Nissan Altima was enjoyable. Adela in Finance is an absolute doll and made the finance process seamless and easy. Thank you! Rochelle
Apr 06, 2022
TJ was great to work.
TJ was great to work. He was very friendly and knowledgeable about all the cars on the lot.
Mar 31, 2022
They were great.
They were great. There was no hassle or pressure to buy. Everything was ready for us when we came in to purchase the car and we were able to go straight to financing. TJ was awesome and was very organized and efficient. Great experience and will definitely recommend TJ and Suntrup!
Aaron Voege
Nissan Client Advisor
May 13, 2022
I was impress by the service I felt like I was at home
I was impress by the service I felt like I was at home with them
May 09, 2022
Aaron, was spectacular to work with.
Aaron, was spectacular to work with. He made the process of buying a new car fun and he was very helpful. Thank you so much!
Apr 15, 2022
Very understanding to my needs and didn't pressure me
Very understanding to my needs and didn't pressure me into buying something I did not want. Sales staff were really fun and nice to be around. Definitely would recommend their dealership to another person. 👌
Apr 11, 2022
Aaron made the process so quick and easy!
Aaron made the process so quick and easy! Highly recommend him for any Nissan purchase.
Apr 03, 2022
This dealership helped me get a great deal and worked
This dealership helped me get a great deal and worked with me to make sure I was happy and satisfied with the terms and made this experience a great one.
Oz Osman
New and Pre-Owned Client Advisor
May 14, 2022
Oz was great to work with, made me feel very comfortable
Oz was great to work with, made me feel very comfortable and am so happy with the purchase. Joey also helped a lot! Thank you both.
Apr 26, 2022
We were referred to Suntrup Nissan by friends.
We were referred to Suntrup Nissan by friends. Our daughter was in the market for a "new" used car and we were helping her negotiate her first solo car purchase. We worked with Oz Osman who was amazing! Oz truly listened to our needs, wants and price range and presented several options to test drive. He didn't hover and gave us space to test drive each vehicle on our own. We didn't really find "the one" and by the end of the day I was feeling a little defeated. Oz asked us to be open minded and consider some brand new models. I really didn't think he could get us into a brand new car in our price range, but he got the deal done! We had our own financing in place, but Joe Dawidouski (Business Manager) was able to get us a better rate than our bank. Both gentleman were great to work with and made the whole process much less stressful than other experiences we've had. We ended up with great car at a great price and a great interest rate - 10/10 HIGHLY RECOMMEND and will be going back to Suntrup Nissan for future car purchases! Thank you Oz and Joe!
Apr 26, 2022
Oz and Joe were great!
Oz and Joe were great! Love the experience! Great people and respectful. Overall just amazing
Apr 19, 2022
Oz was so great to work with!
Oz was so great to work with! Very personable and patient. Will be returning when my husband is ready for a trade in.
Apr 19, 2022
It was a pleasure working with Suntrup Nissan.
It was a pleasure working with Suntrup Nissan. Love my vehicle. Everyone was nice and the process was smooth.
Collin Costello
Nissan Client Advisor
Mar 16, 2022
Landon made my experience good as he was able to quickly
Landon made my experience good as he was able to quickly get all the answer to my questions, leading to a purchase on a 2022 Frontier.
Mar 08, 2022
Excellent assistance from Collin Costello, Joe
Excellent assistance from Collin Costello, Joe Dawidouski, and Todd Roth!!! They were exceptional!! They made our car buying experience personable and pleasant, with careful attention to all of our needs and desires. We would gladly recommend Suntrup Nissan to any prospective buyers!!
Mar 04, 2022
I am always had good service from the sales Department.
I am always had good service from the sales Department. I will tell they have great customer service
Dec 07, 2021
They were really nice and helped so much! Absolutely...
They were really nice and helped so much! Absolutely amazing! Aaron wasn’t just selling me a car he got to know me.
Sep 30, 2021
The sales staff was very nice and helpful. Adrian was a...
The sales staff was very nice and helpful. Adrian was a person I would definitely want to work with again. Just an overall great experience
Stacey Tijerina
Business Manager
Sep 09, 2021
I had the pleasure of working with Oz Osman and I can’t...
I had the pleasure of working with Oz Osman and I can’t say enough about him. Everyone knows there’s always a wait when buying a vehicle. He was very attentive to make sure that I was as comfortable as could be during that time. He assured me with confidence that he would get me and my husband in the vehicle that we not only loved but that fit our budget, and he did. If anyone is looking for a vehicle, please ask for Oz.
Sep 04, 2021
Chip was awesome! He helped us find exactly what we were...
Chip was awesome! He helped us find exactly what we were looking for. This is my second purchase with him and I would buy from him again!
Jul 26, 2021
Sean was amazing! Everyone was super nice. Sean ran back...
Sean was amazing! Everyone was super nice. Sean ran back and forth to Volkswagen to make this purchase happen. Absolutely love my new car. #atlascrosssportrline.
Jul 20, 2021
I truly enjoyed working with Oz for my new Nissan Rogue....
I truly enjoyed working with Oz for my new Nissan Rogue. He made the whole process comfortable and did not have to haggle back and forth like other experiences we had before Nissan Suntrup. The inventory for the car I wanted was extremely limited, and he worked hard to find me the exact car I wanted. I am very happy with the overall experience & would definitely recommend them to my friends and family!
Jul 18, 2021
Great guy! Very fun & very helpful. Got us a great deal...
Great guy! Very fun & very helpful. Got us a great deal and I love my car! Highly recommend him for anyone wanting to get a new car!
Todd Roth
Sales Manager
Mar 23, 2022
Everything about my experience was better than expected
Everything about my experience was better than expected and I already had high expectations. Everyone was extremely friendly, helpful, and understanding of my car needs.
Mar 15, 2022
Oz was extremely helpful with trading my two cars for a
Oz was extremely helpful with trading my two cars for a truck. The process was easy and they were straight to the point. Very polite
Feb 25, 2022
Oz did a great job getting us what we wanted with the
Oz did a great job getting us what we wanted with the limited inventory. He was very patient given that we were going back and forth before we decided to purchase. Great customer service from Oz, Steve and Todd!
Feb 10, 2022
They are very nice and very professional! I will be...
They are very nice and very professional! I will be getting my next vehicle from here! Great people all around!
Jan 24, 2022
This is my 8th car i have bought from Suntrup Nissan. I...
This is my 8th car i have bought from Suntrup Nissan. I just love Todd Roth and his wonderful staff.
Brad Hotop
Nissan Client Advisor
Mar 06, 2022
This is our 2nd lease from this dealership and we had a
This is our 2nd lease from this dealership and we had a wonderful experience with Brad Hotop, Doug Woford. Brad took care of us, he is very kind and considerate and patient, makes himself available.
Sep 30, 2021
Brad Was very efficient and answered all of my questions...
Brad Was very efficient and answered all of my questions and got me just a vehicle I was wanting I love my new vehicle and would recommend Suntrup Service to anyone looking
Sep 30, 2021
The sales staff was very nice and helpful. Adrian was a...
The sales staff was very nice and helpful. Adrian was a person I would definitely want to work with again. Just an overall great experience
Sep 30, 2021
This is our 3rd vehicle purchase with Suntrup. We always...
This is our 3rd vehicle purchase with Suntrup. We always have a great experience and customer service.
Sep 30, 2021
Brad was a great sales person! This is my second car I’ve...
Brad was a great sales person! This is my second car I’ve bought from him, and both experiences I had were extremely positive. He is attentive, kind, and his customer service is top notch. I recommend Brad to anybody buying a car from suntrup.
Adrian Godlewski
Pre-Owned Client Advisor
Apr 28, 2022
Mike was awesome!
Mike was awesome!! Being his first day on the job and my first day in search of my next new set of wheels, I couldn’t of asked for a better person. Thanks Mike!
Apr 02, 2022
Suntrup Nissan excellent dealership responsive what
Suntrup Nissan excellent dealership responsive what promise they did on time l trust him because l got third car from him Explain everything nice about car loan service crew is excellent for me is worth more from 10 stars service for change oil explaining what is wrong with car they offer good price so you can afford It to fix it excellent dealership Salesman Adrian was selling car to me very nice knowledgeable offered cars for check out test drive polite excellent person know how handles business between costumer and dealership Very excellent dealership with salesman Thank you very much Ibrahim
Mar 31, 2022
This is my second car I bought from Adrian Godlewski and
This is my second car I bought from Adrian Godlewski and I don’t see my self going anywhere else! Great service and atmosphere.
Mar 31, 2022
Adrian gave the best service and was super friendly.
Adrian gave the best service and was super friendly. Everything was simple and I wouldn't go to anyone else
Mar 14, 2022
From the time I reached out to the dealership to the
From the time I reached out to the dealership to the closing of our vehicle this dealership is top notch. Landon our salesman was excellent. He made our purchase seamless. The sales manager and finance manager were also excellent to work with for our purchase. Would definitely recommend this dealership.
Joey Baumann
Business Manager
May 14, 2022
Oz was great to work with, made me feel very comfortable
Oz was great to work with, made me feel very comfortable and am so happy with the purchase. Joey also helped a lot! Thank you both.
May 13, 2022
I was impress by the service I felt like I was at home
I was impress by the service I felt like I was at home with them
Apr 19, 2022
Oz was so great to work with!
Oz was so great to work with! Very personable and patient. Will be returning when my husband is ready for a trade in.
Apr 13, 2022
Mike was very helpful, professional, patient and
Mike was very helpful, professional, patient and understanding with helping through the sales process. Joey was also very helpful in helping me to understand what I needed and why. I couldn’t ask for 2 better people to help make this a smooth transaction! Thank you!
Mar 30, 2022
Landon is amazing!
Landon is amazing! It's been a stressful several months car shopping, but he truly made me feel at ease about purchasing. He did everything he can to work with the financing I had in mind, and he was communicative throughout the entire process. I am so thankful for him and for my new Nissan Kicks!
Scott Kostecki
Service Advisor
Mar 01, 2022
This is my man up there.
This is my man up there.. he always he always took good care of me and my Jetta, he is very polite and of course very professional.👊🏿
May 15, 2021
veronica holiday does a great job in the service...
veronica holiday does a great job in the service department.. she does a great job reminding me when service us needed abd us always helpful!
May 11, 2021
Always great service. Drop off, pick up later. Friendly...
Always great service. Drop off, pick up later. Friendly staff. Valet brings the auto up front. Everyone was wearing masks, which is important in these COVID times.
May 05, 2021
Danny was wonderful per usual and they were done in a...
Danny was wonderful per usual and they were done in a timely manner. I was satisfied with the service they provided that day. Thank you
Apr 16, 2021
Ryan, Ian and staff always take great care of me and...
Ryan, Ian and staff always take great care of me and family! That is why I have purchased over 7 cars in the last 20+ years!
David Riemer
Service Advisor
Apr 29, 2022
Great service and great people.
Great service and great people. They take me in without appointment and finish job same day. Thank you Christian Moore...
Oct 14, 2021
I set an online appointment for new tires. I even called...
I set an online appointment for new tires. I even called like three times. First two, no answer. I guess Dave is a busy guy. Third time, reached someone. I asked if they'd have the tires in. They said they could get them in, even up to 24 hours before service. I show up for my appointment a month later, no tires.
Sep 04, 2021
As the commercial states, we build relationships. This...
As the commercial states, we build relationships. This is my 4th car purchase from Suntrup Nissan. Joe Dawidowski was my salesmen until his promotion, congratulations! I thought that my next salesman would have big shoes to fill. My salesman this time was Samuel Dominguez. Sam was very professional and knowledgeable with a no pressure sales approach. I told Sam what I was looking for and the price point that I wanted. Sam not only produced a 2021 Sentra but it only had 425 miles on it. Did I mention that this was a used car? It was recently traded in and I'm so glad that it was. This Sentra was a perfect fit for my family. I found my new salesman and those shoes have been filled! Sam, Thank you for a memorable experience and for the smiles on my families face.
Jul 30, 2021
Aaron was so helpful and so was Joey in Finance. The...
Aaron was so helpful and so was Joey in Finance. The place was friendly and had exactly what we were hoping for. Thanks everyone at Suntrup!!
Jul 28, 2021
The best service experience I have ever had !!I have...
The best service experience I have ever had !! I have been using another Nissan dealership for service on my Titan. I had moved so I tried Suntrup because it was closer to my house. David Riemer met me and from start he listened, and wanted to make sure the service was complete. Very helpful and friendly. David made me feel very comfortable, like I was talking with an old friend. I will certainly keep coming back.
Kyle Ketcherside
Sales Manager
Mar 01, 2022
This is my man up there.
This is my man up there.. he always he always took good care of me and my Jetta, he is very polite and of course very professional.👊🏿
Sep 27, 2021
Brad hotop was an outstanding man and Joey and Kyle were...
Brad hotop was an outstanding man and Joey and Kyle were outstanding as well to they got me out of my old car and into a better more reliable care. Honestly If I could give you guys more stars I would thank you so much for for the help
Jul 26, 2021
I would like to give a big thank you to the sales person...
I would like to give a big thank you to the sales person Adrian for the wonderful experience and helping me get out of my old car into something I love and am very satisfied with. I spent my whole saturday car shopping and finally landed here at suntrup and walked away very pleased with my services he listened to exactly what I was looking for in a vehicle and not only did he get me into something I loved but as well as my fiance. From the min we walked in the door to leaving everyone was very professional and helpful and we will be telling everyone about are experience and referring. Also thank you to the financial department for getting us a reasonable payment and saving us tons of money.
Jun 27, 2021
Suntrup was Awesome,Aaron was a great salesperson well...
Suntrup was Awesome,Aaron was a great salesperson well mannered,polite listen and took care of everything
May 03, 2021
First class experience!Upon visiting the lot I was...
First class experience! Upon visiting the lot I was kindly greeted by Oz. At the time, I was working with another sales person who was also fantastic. I test drove two vehicles but couldn’t make up my mind. I came back the next day and Oz again warmly greeted me and addressed my questions. What’s more impressive is that the dealership was packed and he had several other customers there as well—yet he was still able to offer me personalized service. They gave me a fair value in my trade in and were able to land me a fantastic rate for my new vehicle. I’m extremely pleased with the service I received and will certainly refer friends and family there in the future.
Ryan Thoele
Service Advisor
May 15, 2021
veronica holiday does a great job in the service...
veronica holiday does a great job in the service department.. she does a great job reminding me when service us needed abd us always helpful!
May 09, 2021
Excellent service all the time. Ryan was great. Always...
Excellent service all the time. Ryan was great. Always good visit Well organized good good. Will go there all the time thanks Again for the job week done
May 05, 2021
Danny was wonderful per usual and they were done in a...
Danny was wonderful per usual and they were done in a timely manner. I was satisfied with the service they provided that day. Thank you
Apr 28, 2021
I’ve been having my car serviced at Suntrip since I...
I’ve been having my car serviced at Suntrip since I bought it in 2016. The maintenance and repair and customer service have always been good. I’ve noticed the last few times it’s even better. Ryan was my contact time and everything went perfectly. I felt respected and well taken care of.
Apr 16, 2021
Ryan, Ian and staff always take great care of me and...
Ryan, Ian and staff always take great care of me and family! That is why I have purchased over 7 cars in the last 20+ years!
Beau Schwartz
Sales Manager
Sep 18, 2021
Had an amazing experience with Blaze and Adela, both were...
Had an amazing experience with Blaze and Adela, both were absolutely amazing at what they do. In love with my new Passat!
Jun 16, 2021
Todd, Chip and Beau are the absolute best guys to deal...
Todd, Chip and Beau are the absolute best guys to deal with. They really know their stuff and really take care of their customers unlike a lot of other dealerships who will try to take advantage of women who may not know as much about cars as a man. Thanks guys! You’re the best!
Mar 18, 2021
I couldn't of asked for a better guy to help me. Ahmad,...
I couldn't of asked for a better guy to help me. Ahmad, aka mo, is awesome he answered everything he took care of me I would ABSOLUTELY recommend him to anyone that shops there. He even followed me to take my rental car back so I could have a ride. Great man and I would like to say thank you so much mo, I love my girl... get that money :)
Dec 02, 2019
I have been one of Joe Dawidouski’s perennial customers...
I have been one of Joe Dawidouski’s perennial customers for six years. I have personally as well as referred others who have purchased and/or leased several vehicles from him The consistent and vehement gratitude expressed by all of his customers centers on one trait: the finest customer service in the business!
Dec 07, 2012
Beau was a pleasure to work with. I would highly...
Beau was a pleasure to work with. I would highly recommend him to my friends and family! He made the process easy and fun. I will definitely buy from him again. Bobbi Pitcher w
Will Zibers
Nissan Client Advisor
Apr 01, 2022
Will made the buying experience very pleasant and was
Will made the buying experience very pleasant and was very attentive to our vehicle needs. He was patient and informative with all our questions. Joe in finance was awesome as well. Best car buying experience in many years! Highly recommend this dealership!!
Mar 21, 2022
My daughter and I went to Suntrup Nissan looking for a
My daughter and I went to Suntrup Nissan looking for a vehicle for myself. I was amazed at how friendly and helpful everyone was! We were pressed for time and our guy, Will Zibers, went above and beyond to make sure I found the vehicle that fit my needs!! I now have a Nissan Rogue Sport and I love it!! Thanks Will for all your help and making my experience a great one!!
Mar 16, 2022
Oz, Will, and Joe made my buying experience so easy.
Oz, Will, and Joe made my buying experience so easy. They were extremely helpful and patient as I tried to find the right vehicle. The finance portion of the purchasing experience was personal and Joe was beyond transparent with all my paperwork. The trade in on my previous car was simple and all of these gentlemen had great personalities, which made the time at the dealership fly by.
Mar 07, 2022
Will took his time and really worked with me to get me
Will took his time and really worked with me to get me what I wanted. He was kind, patient, very pleasant and knowledgeable. He’s great at what he does. I really appreciate all that he did for me and I’m glad I got to meet him and work with him to help me get a car. My visit was very pleasant.
Feb 27, 2022
Came in just for a look and went home with a new car on
Came in just for a look and went home with a new car on Stephen’s bday. It’s a day I will never forget. We worked with Stephen for many years and now that he is in a better pace Will is out new guy for ever. Amazing experience!!!
Samuel Dominguez
Nissan Client Advisor
Jan 01, 2022
Oz is extremely helpful and polite. He made sure that I...
Oz is extremely helpful and polite. He made sure that I was all set to take my new vehicle home and followed up to make sure I loved my vehicle.
Dec 09, 2021
Very professional no nonsense service. Did not attempt...
Very professional no nonsense service. Did not attempt to sell unnecessary services or products. Kept their word, Oz, Sam. And Adela.
Sep 30, 2021
The sales staff was very nice and helpful. Adrian was a...
The sales staff was very nice and helpful. Adrian was a person I would definitely want to work with again. Just an overall great experience
Sep 26, 2021
Everyone was very friendly, helpful & made me feel I was...
Everyone was very friendly, helpful & made me feel I was making the right decision. I did not feel pressured at all. Sam made me feel comfortable & I could ask him anything or if I needed him to show me how to operate something in the car, he would be available to me at any time when he was there. Great experience.
Sep 21, 2021
Sam was very helpful and friendly. He explained very well...
Sam was very helpful and friendly. He explained very well the features of the car.
Steve Toppins
Sales Manager
Apr 10, 2022
Brandon Kula was very professional and extremely
Brandon Kula was very professional and extremely knowledgeable. His patience and guidance helped me tremendously. The purchase of my 2022 Nissan Altima was enjoyable. Adela in Finance is an absolute doll and made the finance process seamless and easy. Thank you! Rochelle
Mar 13, 2022
Aaron, Adela, DeShawn and Steve really made this
Aaron, Adela, DeShawn and Steve really made this experience excellent!! We would definitely deal with them again!!
Mar 04, 2022
I am always had good service from the sales Department.
I am always had good service from the sales Department. I will tell they have great customer service
Feb 25, 2022
Oz did a great job getting us what we wanted with the
Oz did a great job getting us what we wanted with the limited inventory. He was very patient given that we were going back and forth before we decided to purchase. Great customer service from Oz, Steve and Todd!
Feb 14, 2022
Aaron Voege, Adela, and Steve Toppins.
Aaron Voege, Adela, and Steve Toppins. We’re very friendly and helpful in getting the deal done. Everything was quick and seamless!
Sean Finnegan
Client Advisor
Mar 04, 2022
I am always had good service from the sales Department.
I am always had good service from the sales Department. I will tell they have great customer service
Jan 29, 2022
Sean was very helpful the entire experience was easy...
Sean was very helpful the entire experience was easy thank you Sean for making it so easy
Oct 18, 2021
Sean Finnegan is outstanding! He was patient, friendly...
Sean Finnegan is outstanding! He was patient, friendly and his experience really helped us when it came to making a decision around our purchase.
Sep 30, 2021
The sales staff was very nice and helpful. Adrian was a...
The sales staff was very nice and helpful. Adrian was a person I would definitely want to work with again. Just an overall great experience
Aug 24, 2021
Sean Finnegan was extremely responsive to our needs and...
Sean Finnegan was extremely responsive to our needs and guided us through the entire leasing process.Would recommend Sean to anyone looking for a new vehicle.
Aaron Paton
Sales Director
Jan 05, 2021
Great service! Aaron was extremely helpful. I loved...
Great service! Aaron was extremely helpful. I loved driving a new car with only “three” miles on it. What fun! I can’t wait to read my instruction booklet.
Sep 25, 2020
On July 31st my car was towed into Suntrup Nissan located...
On July 31st my car was towed into Suntrup Nissan located at 6000 South Lindbergh, due to it was in an accident where it hydroplaned off the road into a ditch on Highway 70 and 141 the night before. David Riemer, in the Service Department told me that my car was all good and there was no damage to the under carriage. The only things I needed were an alignment, 2 tires, a hub cap and that the car would need to go to a body shop for repairs to back bumper area. Suntrup had my car from 7/31/2020 until Car Craft Body Shop picked it up on Friday 8/7/2020. Car Craft completed the body work and I picked my car up on Wednesday 8/19/2020. I drove the weekend and noticed a noise every time I turn, so I called the dealership and let them know. My appointment was on Monday August 31st at 10:30 am to take my 2019 Nissan Altima. I talked to David Riemer again when I arrived. I told him what I needed … • I am hearing a clicking/thumping sound when I turn either way • right front tire has a slow leak • I needed an oil change Later that afternoon, David called me saying that my car has damage to the underbody carriage and it needs to go back to the body shop. He sent pictures to my email address, the body shop and to the Insurance adjuster. I asked what about the noise when I turn, the oil change and the front right tire. He said that the were just about finished with the oil change and the tire but I have to take it to the body shop. I was so confused because I was thinking about the mechanics of the car. Why aren’t you fixing the mechanics as they were the mechanics that previously worked on the issue. I also asked him, why is it that today is the first time I am hearing of damage to the underbody carriage when they received the car first and the notes on the receipt clearly state there was no damage underneath. He could not answer that question. He stated the technician says there was still dirt packed underneath. I asked, why didn’t the previous technician clean the car off so that he could do his job? How did he check the mechanics of the car if there is dirt packed in parts? That’s the reason why I’m here today cause he neglected to properly check the car. Then he blames the body shop for not fixing the damage. I’m still confused because the body shop was not responsible for the mechanics of the car. I can deal with the underbody carriage later. They refused to look at the reason for the noise, stating if I still hear the noise when the body shop replaces the shield underneath then bring the car back and they will look at it then. I asked David if it would be possible for them to compensate me with a rental car due to their negligence while the car was in the shop. He told me no right away, I then asked to speak to a Manager. David told me that the manager was probably going to say no too because this is on the body shop, but he would still have the manager call me. The Service Manager, Mason called me with terrible customer service. He knew the situation but didn’t start the conversation. I had to ask him if David told him what my issue is and what I wanted. He said yes, then he proceeded to talk. He told me no, they would not get me a rental but he would call Car Craft and speak to the manager there to see if they would. When I picked my car up later that day (around 4:45pm and they know Car Craft closes a 5 pm) I ask Mason what the outcome of the phone conversation with the manager at Car Craft was. All he said was, he called him and he the guy was going to let me know. Mason looked like he was not being honest when he told me that. It just doesn’t make since. Also, nobody ever called me to le me know my car was ready for pick up. I called the service department several times within an hour because I wanted to make it to the body shop before they closed at 5pm. I had to call the Cashier to see if my car was ready. She told me no and that she would go check with David. She called me right back saying that David left at 4pm and my car is ready that the paperwork was on his desk. A couple of days later I dropped my car off to Car Craft and asked about the rental car. The lady that was familiar with the issue with my car told me that her manager told Mason that they would not compensate me that same day he called because they were not aware of the damage underneath and Suntrup only stated damage to the body when they turned it over to them. Little side note…the front right tire’s seal was broken because there was still dirt packed between the tire and wheel. So, they resealed that tire. I have emailed Aaron Paton twice regarding my BBB complaint due to the fact that Mason was part of my complaint and he was the person responding and still to this day has never heard back from him. Poor customer service. Next, took the car to body shop and end result after 2 weeks of having my car, they told me to take the car back to Suntrup because they did the mechanics. They didn't want to touch it. I decided to take my car someplace else because I will NEVER do business with Suntrup Nissan again.
Jul 22, 2020
Wonderful Service
I was in Suntrup Nissan yesterday for my 15K on my 2019 Rogue. I was greeted nicely by Ashley, I had my oil changed and filter along with a Tire Rotation. Ashley informed me my cab,& air filter needed changed. I was sure glad she did, it was very dirty. Suntrup Nissan cares about you vehicle as well as you as a human being. I will not buy a car anywhere else but Suntrup Automotive Group. Thank you very much for taking good care of my Rogue. Barry Unger
Mar 31, 2020
I had a very easy experience. The staff was so friendly!...
I had a very easy experience. The staff was so friendly! From the moment I walked in I was greeted by Rick with a smile. After finding out I couldn’t get approved for the car I wanted I was upset but that didn’t stopped Rick. I received a call and was told I’d been approved for a 2020! I would recommend Suntrup Nissan to all my first time buyers.
Feb 10, 2020
Very friendly. Will recommend to friends to buy cars. Got...
Very friendly. Will recommend to friends to buy cars. Got a good price on car and got good deal on new car 🤠👍👍👍👍👍👍👍👍👍👍👍 Thank you very much
Mike James
Client Advisor
May 16, 2022
Mike was great!
Mike was great! He was very attentive and friendly with his service and helped us get a great deal. I am truly happy with the car that I ended up with!
May 14, 2022
This dealer didn’t find me car but Mike James tried
This dealer didn’t find me car but Mike James tried really hard. Several issues with the Hyundai dealer but they’re all Suntrup owned so ~
May 10, 2022
This dealership was highly accommodating, informative,
This dealership was highly accommodating, informative, and professional. The staff was friendly and very knowledgeable. I did not go without a question being answered. The atmosphere at this location was refreshing, and I would without a doubt refer a friend her anytime. Especially if Mike James was able to help!
May 05, 2022
The service at this dealership was exceptional Mike our
The service at this dealership was exceptional Mike our salesman did everything in his power to get us into the vehicle we wanted and we are happy with our purchase
Apr 28, 2022
Mike was awesome!
Mike was awesome!! Being his first day on the job and my first day in search of my next new set of wheels, I couldn’t of asked for a better person. Thanks Mike!
Brandon Kula
Client Advisor
May 10, 2022
This dealership was highly accommodating, informative,
This dealership was highly accommodating, informative, and professional. The staff was friendly and very knowledgeable. I did not go without a question being answered. The atmosphere at this location was refreshing, and I would without a doubt refer a friend her anytime. Especially if Mike James was able to help!
May 09, 2022
Everyone was wonderful and super nice!
Everyone was wonderful and super nice! They made my experience super fun, and I couldn’t be any happier! Thanks everyone!
Apr 18, 2022
We had a great car buying experience, Brandon is the
We had a great car buying experience, Brandon is the best, Best day ever! Thanks for everything Brandon.💕
Apr 15, 2022
Very understanding to my needs and didn't pressure me
Very understanding to my needs and didn't pressure me into buying something I did not want. Sales staff were really fun and nice to be around. Definitely would recommend their dealership to another person. 👌
Apr 14, 2022
Brandon was very patient and wanted to assist with
Brandon was very patient and wanted to assist with getting the car as I wanted. He gave me step by step procedures of what was being done throughout my buying process.
Landon Bueltemann
Client Advisor
Mar 30, 2022
Landon is amazing!
Landon is amazing! It's been a stressful several months car shopping, but he truly made me feel at ease about purchasing. He did everything he can to work with the financing I had in mind, and he was communicative throughout the entire process. I am so thankful for him and for my new Nissan Kicks!
Mar 23, 2022
Landon has went out of his way to find me my car of my
Landon has went out of his way to find me my car of my dreams, 2022 Altima Platinum. We have had many ups and downs in the process, but he is still looking and hasn’t gave up. I am very specific to what I want so I really hope all the hard work Landon has put in pays off. I would definitely recommend him as he is very patient and I have given him a run for his money for sure. He’s stayed positive this whole experience and has tried to keep me positive as well! Couldn’t thank him enough for everything he has done and will do for me!
Mar 16, 2022
Landon made my experience good as he was able to quickly
Landon made my experience good as he was able to quickly get all the answer to my questions, leading to a purchase on a 2022 Frontier.
Mar 14, 2022
From the time I reached out to the dealership to the
From the time I reached out to the dealership to the closing of our vehicle this dealership is top notch. Landon our salesman was excellent. He made our purchase seamless. The sales manager and finance manager were also excellent to work with for our purchase. Would definitely recommend this dealership.
Brandon Rea
Admin
Apr 10, 2021
Everyone involved in helping us get our new vehicle was...
Everyone involved in helping us get our new vehicle was wonderful. Chip was great, personable and had a ready answer for all my questions. Armin was so kind and very helpful, also having ready answers to all my questions.
Dec 21, 2019
Joe worked tirelessly to get me a good and fair deal. I...
Joe worked tirelessly to get me a good and fair deal. I am pleased with the work he and the whole Suntrup team did for me....they're simply the best!
Dec 02, 2019
I have been one of Joe Dawidouski’s perennial customers...
I have been one of Joe Dawidouski’s perennial customers for six years. I have personally as well as referred others who have purchased and/or leased several vehicles from him The consistent and vehement gratitude expressed by all of his customers centers on one trait: the finest customer service in the business!
Aug 16, 2019
Another satisfying Suntrup experience.
This is definitely not my first Suntrup purchase. My experience in finding a vehicle that is desirable, functional & affordable keeps me coming back. A knowledgeable sales staff makes it their business to find the perfect vehicle for me, Whether I am a new or returning customer. Once that vehicle has been found, the finance team does their best to make the numbers work. GM Todd Roth, a 30 year employee has the final say. Todd Roth goes above and beyond, to secure the deal that will guarantee a return customer. They definitely have one right here. Thanks Suntrup Automotive Family.
TJ Chilton
Client Advisor
Apr 06, 2022
TJ was great to work.
TJ was great to work. He was very friendly and knowledgeable about all the cars on the lot.
Apr 05, 2022
Everyone was friendly and helpful, not to mention
Everyone was friendly and helpful, not to mention knowledgeable. Looked like a great place to work. Our sales person was T. J. Clinton. From the minute he started talking we could tell he knew his stuff. He was patient with our questions and honest. He didn’t promise anything he couldn’t deliver. We didn’t feel pressured and yet somehow we bought a car that night. He also gave us Fritos and water. Shout out to Joe in finance, another very cool dude.
Mar 31, 2022
They were great.
They were great. There was no hassle or pressure to buy. Everything was ready for us when we came in to purchase the car and we were able to go straight to financing. TJ was awesome and was very organized and efficient. Great experience and will definitely recommend TJ and Suntrup!
DeShawn Price
Special Finance Client Advisor
Mar 13, 2022
Aaron, Adela, DeShawn and Steve really made this
Aaron, Adela, DeShawn and Steve really made this experience excellent!! We would definitely deal with them again!!
Noah Jones
Client Advisor
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314-892-8200
Call Now6000 S Lindbergh Blvd • St. Louis, MO 63123
Get DirectionsToday's Hours:
Open Today! Sales: 9am-6pm
Open Today! Service: 7am-6pm
Open Today! Parts: 7am-6pm