Everyone I have worked with at the dealership so far has been very helpful and attentive.
Suntrup Nissan kept it simple and everyone was very kind. We bought our last car from them, and happy we did it again.
Dealership was great my car is already having issues Electrical problems Bluetooth issues Unhappy with car. Katherine has been in contact with me too get the problem resolved with the service department. The dealership has been very responsive. Even Steve the manager has reached out to help.
Can't go wrong with Katherine and the entire staff. Everyone was professional and fun.
Great customer service and they make sure you can get in a vehicle at your price range
I didn’t rate Todd as I only received a text from him and had no other interaction. We dealt with Aaron and John Stephens and both were great.
Very good at communicating with me on the car,the sale and the whole process from beginning to end.
Excellent service in a non aggressive customer first approach. My second purchase from this team and will definitely send business their way.
Awesome! Everyone was friendly and very helpful! Aaron was so very knowledgeable and helpful throughout the whole process! Thanks to everyone!
Was a great experiance , Aaron went out of his way to help me out
Everyone I have worked with at the dealership so far has been very helpful and attentive.
Suntrup Nissan kept it simple and everyone was very kind. We bought our last car from them, and happy we did it again.
Nisha is a awesome dealership to purchase from they do everything that they can to help you to gat financial assistance for tha car that you desire to have and their customer service is excellent in every way I would not go anywhere else
Aaron voege and irman really went the distance for me to get a great deal and a great rate!!
Can't go wrong with Katherine and the entire staff. Everyone was professional and fun.
Everyone I have worked with at the dealership so far has been very helpful and attentive.
I can't say enough about Suntrup. Love the service department and the way I am treated everyone I come in.
Kyra was amazing at helping us find what we wanted. Super kind human. David in the shop knows his stuff and was great at explaining my policy and how I can best care for my vehicle.
John , was great to work with as well as Jill . We had talked in the phone before & John & Jill had a lot of paperwork ready for us when we arrived. Would definitely recommend John to family & friends
Todd, Jill and Katherine made my car purchase an exciting and pleasant experience. I will be recommending Suntrup Nissan to my friends and family when they're looking to buy a new car ??.
Have always had a good experience dealing with them. They always work with me to get the fairest deal possible.
Beth D. Was great to work with on the purchase of my sons Nissan Altima SR.
I can't say enough about Suntrup. Love the service department and the way I am treated everyone I come in.
Customer service is great, and Cowboy and Guy were great in finance. But service department needs a little help with their service to people but overall, I give them a 7 out of 10 but Jess the lady that took the time out to make sure that I was truly satisfied with my vehicle purchase, and took time out to call me and check on the performance and satisfaction the next day was most impressive that's the real reason for me referring a friend or family member.
Scott and his service team are excellent. Our 2015 Armada had an issue with the AC. They had to get with two different Nissan engineers to figure out what was wrong. Scott kept us informed throughout the entire process. I definitely recommend Scott and his service team at Suntrup Nissan on South Lindbergh.
Dealership was great my car is already having issues Electrical problems Bluetooth issues Unhappy with car. Katherine has been in contact with me too get the problem resolved with the service department. The dealership has been very responsive. Even Steve the manager has reached out to help.
Brian is LITERALLY the BEST!! We won’t shop anywhere else, or buy from anyone else. He has treated us like family through our last 3 car purchases. So see him!!!!
Brian was very professional and pleasant to work with. He was able to find the perfect vehicle for us. He has checked back with us several times to see how things are going. Jill was very professional and helpful also.
Katherine has worked very hard to find me a car / suv I would be happy with. After over a year, (I was obviously in no hurry) she located the Honda Pilot which we are now driving. I am very happy and she was a joy to work with. I highly recommend this team.
They have been awesome!! And they are always friendly, welcoming, and helpful. I felt each person we interacted with was truly concerned with making us happy with our decision to purchase the Armada. Jonathan always has a smile and was very helpful going over all of the features, how to use them, and what are options were in purchasing the car. Ryan was very thorough in explaining the optional coverage we might want without being pushy. I felt the sales manager, Steve I believe, was also a great representative for Nissan and Suntrip.
I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all.
I didn’t rate Todd as I only received a text from him and had no other interaction. We dealt with Aaron and John Stephens and both were great.
We had a wonderful experience purchasing our new car from Beth! She was friendly, knowledgeable, and incredibly helpful throughout the entire process. Beth took the time to answer all our questions, made sure we felt comfortable with our decision, and never made us feel pressured or rushed. John in the finance department was awesome as well! He clearly explained everything, answered our questions, and made the paperwork and financing process smooth and stress-free. Together, Beth and John made the entire experience each and enjoyable. We truly appreciate their patience, honesty, and outstanding customer service. If you're looking for a new vehicle, we highly recommend working with them--you'll be in great hands!
The process was smooth from start to finish. Meghan made sure that we understood exactly what we were getting and she worked to make sure we got the car that we were wanting. Finance was easy to work with as well.
Both Meghan and Jeff were very friendly and helpful with our purchase. Brian was very understanding in the advisor mix-up.
Everyone I have worked with at the dealership so far has been very helpful and attentive.
The jury is still out on this one. I feel like I’m on a roller coaster from the time that I purchased my on car Labor Day. some parts of this purchase were nice and other parts. I feel like I’m living a nightmare. Please feel free to reach out to me and just an idea. Maybe send this survey out once somebody’s had a chance to be fully in their car, you can’t really tell from a test drive or the purchase. I haven’t had my car long enough to fully give feedback. I would love to give further feedback in the future.
Nisha is a awesome dealership to purchase from they do everything that they can to help you to gat financial assistance for tha car that you desire to have and their customer service is excellent in every way I would not go anywhere else
They did an amazing job of finding me the perfect car. Absolutely amazing experience. I would definitely recommend friends to buy a car here.
Both Meghan and Jeff were very friendly and helpful with our purchase. Brian was very understanding in the advisor mix-up.
My experience with the dealership was excellent. The staff was friendly, professional, and helpful throughout the entire process, specially Dylan. They made everything easy and straightforward, answered all of my questions, and made me feel comfortable with my purchase.
It was great! I got the car I wanted for a good price Thank you
Dylan did an excellent job navigating our list of non-negotiables while proving to be very knowledgeable of the cars that we were looking at. I would absolutely recommend him to friends and family in the future. I would also like to shout out Ermin, the finance manager, as he was great to work with and made the process smooth and easy.
The overall experience was positive. Dylan is a go getter and is very personable. He reached out after I had checked out a vehicle online and answered all my questions. Upon contact, the vehicle was already set for inspection and test drive and he facilitated my mechanic’s inspection of the vehicle. The finance officer was very knowledgeable in available warranty programs and found one that met my needs. I had concerns about recalls on the vehicle and if they had been addressed and was assured they had been. I believe I got fair value for my trade and price of purchased vehicle was within market values. Dealership seems very customer oriented and works hard to become the preferred dealer for future purchases. Well done. I highly recommend Subtrup Motors
Ed and the financial officer was great. They helped us with everything we needed. It took us so long to get done but they were so patient and walked through the whole process and worked with what we wanted. Definitely recommend! 100%
The jury is still out on this one. I feel like I’m on a roller coaster from the time that I purchased my on car Labor Day. some parts of this purchase were nice and other parts. I feel like I’m living a nightmare. Please feel free to reach out to me and just an idea. Maybe send this survey out once somebody’s had a chance to be fully in their car, you can’t really tell from a test drive or the purchase. I haven’t had my car long enough to fully give feedback. I would love to give further feedback in the future.
Suntrup Nissan kept it simple and everyone was very kind. We bought our last car from them, and happy we did it again.
Dealership was great my car is already having issues Electrical problems Bluetooth issues Unhappy with car. Katherine has been in contact with me too get the problem resolved with the service department. The dealership has been very responsive. Even Steve the manager has reached out to help.
Can't go wrong with Katherine and the entire staff. Everyone was professional and fun.
She was fun to work with. Will go to her again. She is AWESOME!! The BEST Sale rep i ever worked with.????
Fair pricing, no pressure, friendly service Paperwork was completed quickly and questions were answered and easily understood
Excellent service in a non aggressive customer first approach. My second purchase from this team and will definitely send business their way.
Great overall experience, the entire team did a great job to make it a pleasant experience.
When it came to pricing the car to buy, the prices was transparent; but in trying to lease was not so
Kenan M.was great to work with to buy a car. He was responsive and answered all my questions in timely manner. I absolutely loved Kenan’s salesmanship! Best dealership experience!
Very good service and we were taken care of very good. We enjoyed the people, and the service they provided to us. Very friendly employees that made u feel comfortable.
Katherine has worked very hard to find me a car / suv I would be happy with. After over a year, (I was obviously in no hurry) she located the Honda Pilot which we are now driving. I am very happy and she was a joy to work with. I highly recommend this team.
When I arrived at Suntrup Nissan I was having a terrible day. I had already been to another nissan dealership, where I was treated very poorly, and I walked out.And I had also been to another dealership, right down the road where I was treated very poorly.And walked out, but when I arrived at suntrup, everyone was friendly and helpful. And I got the perfect vehicle!
Excellent group of people. Everything went smoothly and everyone was really friendly. Iggy went out of his way to help us get everything finished and out as quickly as possible. He was very thorough in explaining everything. Really a great guy.
The dealership needs to make there sales and service people more knowledgeable about the vehicles they are selling.That way they can further assist the customer about the vehicle they are going to or wanting to purchase
Very good service and we were taken care of very good. We enjoyed the people, and the service they provided to us. Very friendly employees that made u feel comfortable.
This is my second vehicle purchased from Suntrup Nissan, each time has been a breeze, the most friendliest and professional staff by far. The showroom was clean and comfortable, I look forward servicing my vehicle with Suntrup
I can't say enough about Suntrup. Love the service department and the way I am treated everyone I come in.
Katherine met us with a smile and was so helpful. Jill was so professional and just greeted us with another warm smile. We felt like we had known him for a long time. The whole experience was unbelievable. Thank you so much for having a great team!
Great experience buying and selling vehicles. I would definitely recommend anyone in the market to stop by and check them out!
Dealership was great my car is already having issues Electrical problems Bluetooth issues Unhappy with car. Katherine has been in contact with me too get the problem resolved with the service department. The dealership has been very responsive. Even Steve the manager has reached out to help.
This team worked very hard to make sure we left with the vehicle we wanted and we were happy.
Well, it is a car dealership. Our experience was fairly painless. The personnel were generally helpful, informative. Compared to other dealers where we looked where the level of dishonesty was astounding, Suntrup seemed quite honest. There were some confusions and differing sets of information regarding warranty, also something that might be wrong with the vehicle that I purchased, mileage for warranty, check up dates - between the sales department and the service department. As well, we were not informed until the signing that the vehicle’s title was to be a delayed title. We are hoping it arrives within 30 days to pay the state tax. Shopping for a car is not experience we enjoy, but after deciding on a particular make and model, Suntrup was very good for us. They were much more straightforward than many other dealers. As well, I have taken a previous car to the service department there and found them to be quite helpful and caring, informative. Our sales people were Meghan, and Adam.
I did not deal with Todd. Adam was awesome but I asked him to not try and sell me warranties and extras; I am not interested. John did not get that message.
Jill was very efficient and personable. She found me the best interest rate available and the process was smooth.
5 Everyone was so kind and helpful, made my first car buying experience a 10/10
This team worked very hard to make sure we left with the vehicle we wanted and we were happy.
Effective and efficient Meghan was busy but cared a lot about making sure we had what we needed. John was the person who completed the sale.
Well, it is a car dealership. Our experience was fairly painless. The personnel were generally helpful, informative. Compared to other dealers where we looked where the level of dishonesty was astounding, Suntrup seemed quite honest. There were some confusions and differing sets of information regarding warranty, also something that might be wrong with the vehicle that I purchased, mileage for warranty, check up dates - between the sales department and the service department. As well, we were not informed until the signing that the vehicle’s title was to be a delayed title. We are hoping it arrives within 30 days to pay the state tax. Shopping for a car is not experience we enjoy, but after deciding on a particular make and model, Suntrup was very good for us. They were much more straightforward than many other dealers. As well, I have taken a previous car to the service department there and found them to be quite helpful and caring, informative. Our sales people were Meghan, and Adam.
The process was smooth from start to finish. Meghan made sure that we understood exactly what we were getting and she worked to make sure we got the car that we were wanting. Finance was easy to work with as well.
I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all.
Professional service by all and Jeff was Amazing very knowledgeable and wonderful to work with
I’m very happy with the process .Thank You very much to the team at Suntrup Nissan !
Both Meghan and Jeff were very friendly and helpful with our purchase. Brian was very understanding in the advisor mix-up.
Everything was great. Jeff was nice and very helpful. Made the car buying experience less stressful.
Customer service was excellent. Easy and fun process overall. Thanks you to the excellent team at Suntrup!
I had a truly fantastic experience at Suntrup Nissan! Buying a new car can feel overwhelming, so it is wonderful that the Suntrup team was friendly, knowledgeable, and respectful of my budget while getting the car I really wanted.to buy.
You all are very professional and very friendly. One of the best dealerships in America.
Dealership was great my car is already having issues Electrical problems Bluetooth issues Unhappy with car. Katherine has been in contact with me too get the problem resolved with the service department. The dealership has been very responsive. Even Steve the manager has reached out to help.
Brian was amazing! He took the time and listened to me in finding the vehicle I wanted. He walked me through every step of leasing my new Rogue! He was genuinely involved in the entire process. I definitely will recommend Brian as the man to work with. Bravo Brian!
Very good service and we were taken care of very good. We enjoyed the people, and the service they provided to us. Very friendly employees that made u feel comfortable.
The overall experience was positive. Dylan is a go getter and is very personable. He reached out after I had checked out a vehicle online and answered all my questions. Upon contact, the vehicle was already set for inspection and test drive and he facilitated my mechanic’s inspection of the vehicle. The finance officer was very knowledgeable in available warranty programs and found one that met my needs. I had concerns about recalls on the vehicle and if they had been addressed and was assured they had been. I believe I got fair value for my trade and price of purchased vehicle was within market values. Dealership seems very customer oriented and works hard to become the preferred dealer for future purchases. Well done. I highly recommend Subtrup Motors
Got me a great deal and they got me out on time too Also everyone is super friendly