Customer Testimonials
Best experience I have ever had at a dealership. Highly recommended. Thanks for everything you did.
Took way too long to finalize a deal on a leased vehicle, after all facts were agreed to and an appointment was scheduled.
Very fast paced and busy dealership. But I knew what I wanted before I arrived and my new vehicle purchase was handled quickly!
Very helpful explaining warranty mile coverage and very respectful.made our purchase very enjoyable good sales people very helpful.
I was sold a vehicle and lied to about the warranty remaining on the vehicle. This Pathfinder also had a manufactured defect in the roof framing that caused multiple large leaks over time and has lead to a serious mold issue under the floor boards. Their service department failed to identify the issue and charge me for service trips on what I believed was a warrantied vehicle. This dealership does not care about it's customer satisfaction. The sales person was Beth Davis , who is no longer employed here.
Everyone from the sales team, service and finance are great! I went in for an oil change an came out with a new lease vehicle.
I told Jeff exactly what I wanted and he found what I wanted Great experience
They make me feel like family They go above and beyond and they are so nice there I would recommend anyone to go there for a car
Jeff was very friendly and was honest and did not pressure to make a sale. All staff were competent and helpful.
Worst experience ever buying a car. Still haven't received all the papers after closing on the car.
He was great!! I love my new car The process was fast quick and easy
We had an excellent experience with this dealership. Starting with Todd who created us when we walked in the door. Then with our salesman Chris who did an excellent job of helping us, and finally with Erman who did all the paperwork. Thank you.
Known for yo-yo financing and I will never, ever, deal with you again, along with posting reviews with stated facts!
Great experience. Super easy process. Would recommend. Eight more words, her is eight more words.
Everyone that helped me were wonderful. I really appreciate all the help and thank you my new truck I like it. Thank you. Appreciate it.
It went really smooth. They gave me lots of options. It was a very good experience. I would recommend them highly to anyone
I've purchased several vehicles from Suntrup, always have a great experience! Pleasure doing business with you guys.
Nobody new anything,couldn't get temp tags. ?? Was promised stuff didn't get. Had to fight to get stuff i was promised, got lied to. Very bad experience
Jeff was incredibly personable and made the transaction seamless. From selecting the car to ensuring it met all my preferences, including sending videos since I couldn’t visit the dealership at the moment, Jeff went above and beyond. Starting the process in the morning resulted in me having a car by that evening.
We were looking at 2 different vehicles from 2 different locations not only did he get both there to show us. He used a no pressure sales experience for excellent customer service.
Great experience purchasing a car from Aaron! He was professional, knowledgeable, and made the process quick and easy.
Nissan suntrup is an awesome dealership they will work with you to get you the best deal ever.
The dealership was great to work with and Zach met our needs and more He was a great person and actually sold us 2 SUV 's
Both Dylan Bounds and ( Jill? ) in finance were excellent with discussing and figuring money and payments with me.
When we entered the dealership the manager greeted us right away connected us with the right salesperson for my daughter who was looking for a vehicle he was not pushing he explained things and knew what type of vehicle would be best suited for her
I have a great experience with all the workers I would definitely recommend you guys to friends and family!
Jeff is a fantastic sales person. He got us the deal we were looking for and was very pleasant. Jill was great helping with the financial paperwork. She answered ALL our questions and concerns. We’ve been using their service department for 17 years. They are the best! We wouldn’t go anywhere else.
What a difference a GREAT Dealer makes!!!! These people are nothing short of Magnificent!!!! The whole process was friendly and efficient. ALL my needs were met to perfection. I HIGHLY rate the WONDERFUL dealership!!!
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new car at Suntrup Nissan.
I had a wonderful experience from start to finish purchasing my new vehicle at Suntrup Nissan.
Selling a used car with only one key fob is not the epitome of professionalism. Especially when a replacement costs $385. Katherine was fantastic, but the support from the dealership was not what the wife and I expected.
Everyone at Suntrup are amazing to work with! Everyone is always so very helpful anytime I am there.
Very easy and helpful to work with. Very professional manor. Very pleased with the car that was purchased
I made an appt for a test drive not knowing what type of vehicle I wanted. I met with Brian, test drove a Kicks and had to have it! Based on the information Brian provided, the test drive and….quite frankly….the horrible experience I had across the street at a competing dealership, I was SOLD! I love my new car and appreciate the help Brian and Jill provided in helping make the buying process enjoyable. Many thanks!!!
Everyone I have worked with at the dealership so far has been very helpful and attentive.
I had a very nice experience at Suntrup Nissan. The staff was welcoming and I didn’t feel pressured at all.
The jury is still out on this one. I feel like I’m on a roller coaster from the time that I purchased my on car Labor Day. some parts of this purchase were nice and other parts. I feel like I’m living a nightmare. Please feel free to reach out to me and just an idea. Maybe send this survey out once somebody’s had a chance to be fully in their car, you can’t really tell from a test drive or the purchase. I haven’t had my car long enough to fully give feedback. I ... Read More DealerRater - Sep 24, 2026
Excellent. Easy to work with and very upbeat! The dealership was very nice and clean and all the employees were upbeat and very nice and great to work with especially when it's usually a stressful experience.
Both Chris and Ermin (finance) were excellent. They made the car buying process for a female stress-free (hard to do) and simple. It's were thoroughly explained with zero pressure.
Suntrup Nissan kept it simple and everyone was very kind. We bought our last car from them, and happy we did it again.
He knew what I wanted and took the extra mile! I would recommend him to anyone needing a vehicle
Got me a great deal and they got me out on time too Also everyone is super friendly
I didn’t rate Todd as I only received a text from him and had no other interaction. We dealt with Aaron and John Stephens and both were great.
Nisha is a awesome dealership to purchase from they do everything that they can to help you to gat financial assistance for tha car that you desire to have and their customer service is excellent in every way I would not go anywhere else
From Bob our salesman to Greg in Finance we were treated first class Patient Courteous
Dealership was great my car is already having issues Electrical problems Bluetooth issues Unhappy with car. Katherine has been in contact with me too get the problem resolved with the service department. The dealership has been very responsive. Even Steve the manager has reached out to help.
This comment has to do with Service Administration: On my first experience, I took my used (new to me) VW in to get a 2nd key fob made. I paid for the part, and scheduled the appointment to have the new key programmed, which was a drop-off appointment. I returned to pick up the car, new key and went home. The next day I am surprised the key won't start the car and wondered if they even tested it to ensure it was programmed. I had to go back a 2nd time to get it done right. Communicating with ... Read More Yelp - Sep 11, 2026
They did an amazing job of finding me the perfect car. Absolutely amazing experience. I would definitely recommend friends to buy a car here.
Aaron voege and irman really went the distance for me to get a great deal and a great rate!!
5 Everyone was so kind and helpful, made my first car buying experience a 10/10
This team worked very hard to make sure we left with the vehicle we wanted and we were happy.
Great Wonderful buying experience with my sales team. Looking forward to buying from them in the future.
Can't go wrong with Katherine and the entire staff. Everyone was professional and fun.
We had a wonderful experience purchasing our new car from Beth! She was friendly, knowledgeable, and incredibly helpful throughout the entire process. Beth took the time to answer all our questions, made sure we felt comfortable with our decision, and never made us feel pressured or rushed.
John in the finance department was awesome as well! He clearly explained everything, answered our questions, and made the paperwork and financing process smooth and stress-free.
Together, Beth and John made the entire experience each and enjoyable. We truly appreciate their patience, honesty, and outstanding customer service. If you're looking for a ... Read More DealerRater - Sep 3, 2026
Incredible Super helpful and willing to go above and beyond Beth was really knowledgeable about car
Effective and efficient Meghan was busy but cared a lot about making sure we had what we needed. John was the person who completed the sale.
She was fun to work with. Will go to her again. She is AWESOME!! The BEST Sale rep i ever worked with.????
Fair pricing, no pressure, friendly service Paperwork was completed quickly and questions were answered and easily understood
Very good at communicating with me on the car,the sale and the whole process from beginning to end.
Klaus was very professional to work with and if he did not have an answer, he took the time to talk to the correct person and came back to me with an answer in a timely manner.
Ermin and Klaus work closely together - listened to my questions and allowed me the time to make a great decision on the car that was right for me.
I will recommend the Suntrup dealership but especially the team that I worked with. Klaus has even followed up with an email at 30 days to check if I had any questions. Great Work! Thank ... Read More DealerRater - Sep 1, 2026
Very enthusiastic, respectful, answered all the questions in a way that was understandable and I/we felt very comfortable.
Awesome and not pushy Adam was straight to the point and listened to my financial needs and wants for my purchase.
Well, it is a car dealership. Our experience was fairly painless. The personnel were generally helpful, informative. Compared to other dealers where we looked where the level of dishonesty was astounding, Suntrup seemed quite honest. There were some confusions and differing sets of information regarding warranty, also something that might be wrong with the vehicle that I purchased, mileage for warranty, check up dates - between the sales department and the service department. As well, we were not informed until the signing that the vehicle’s title was to be a delayed title. We are hoping it arrives within 30 days ... Read More DealerRater - Aug 22, 2026
The process was smooth from start to finish. Meghan made sure that we understood exactly what we were getting and she worked to make sure we got the car that we were wanting. Finance was easy to work with as well.
The process was smooth from start to finish. Meghan took her time and explained everything and I never felt pressured to make a decision financing ran equally as smooth and we were very happy with our overall experience.
Tae and Julie were great. They made my purchase seamless. I will recommend them to anyone I know looking to purchase a vehicle.
Very friendly and super efficient. Both the sales department and finance. Completely happy with all services we used. Tony was able to get another key ordered for the car we bought because it only had 1.
Great customer service and they make sure you can get in a vehicle at your price range
Excellent service in a non aggressive customer first approach. My second purchase from this team and will definitely send business their way.
My experience was cool..but my vehicle was not detailed very well.An my operator/owner book was not in vehicle I need that.
Great overall experience, the entire team did a great job to make it a pleasant experience.
Great service Very helpful, made the purchase process really easy Very personal and understanding about our wants and needs
Great service Very helpful, made the purchase process really easy Very personal and understanding about our wants and needs
I was in and out in no time. Taye and Julie were great to work with
Suntrup Volkswagen’s very quick, easy, friendly, and efficient! They were really great to work with and I love my car.
Professional service by all and Jeff was Amazing very knowledgeable and wonderful to work with
My experience with the dealership was excellent. The staff was friendly, professional, and helpful throughout the entire process, specially Dylan. They made everything easy and straightforward, answered all of my questions, and made me feel comfortable with my purchase.
It took over 4 hours to go through the process of buying a vehicle there, which was ridiculous!!
I’m very happy with the process .Thank You very much to the team at Suntrup Nissan !
It was great! I got the car I wanted for a good price Thank you
Both Meghan and Jeff were very friendly and helpful with our purchase. Brian was very understanding in the advisor mix-up.
Professional, Fast, Efficient They made the process memorable and fast They were very flexible Nice
Everything was great. Jeff was nice and very helpful. Made the car buying experience less stressful.
Brandon was awesome. Great experience. Process and people were great to deal with Great dealership
When it came to pricing the car to buy, the prices was transparent; but in trying to lease was not so
Professional. Friendly. Competent. Working towards getting me what I needed in a way that was agreeable to both of us.
Dylan did an excellent job navigating our list of non-negotiables while proving to be very knowledgeable of the cars that we were looking at. I would absolutely recommend him to friends and family in the future. I would also like to shout out Ermin, the finance manager, as he was great to work with and made the process smooth and easy.
Jeremiah did an amazing job from start to finish. I highly recommend him. Will be back to do future service
Brian was amazing! He took the time and listened to me in finding the vehicle I wanted. He walked me through every step of leasing my new Rogue! He was genuinely involved in the entire process. I definitely will recommend Brian as the man to work with. Bravo Brian!
Our family has bought several cars from Suntrup, but this was our first time meeting and working with Brian. And now I'll ask for him from now on! I told him what I was looking for and he found the perfect fit on the first try. He explained every feature, answered every question, provided multiple options for financing/monthly payment, and has continued to stay in touch post-purchase. And even though my husband was with me, this vehicle purchase was for me - and Brian recognized/respected that and focused the conversation toward me throughout the entire process. That ... Read More DealerRater - Jul 31, 2026
Kenan M.was great to work with to buy a car. He was responsive and answered all my questions in timely manner. I absolutely loved Kenan’s salesmanship! Best dealership experience!
Tony is nice & pleasant to work with. I like the car I got . Everybody I dealt with was nice.
The overall experience was positive. Dylan is a go getter and is very personable. He reached out after I had checked out a vehicle online and answered all my questions. Upon contact, the vehicle was already set for inspection and test drive and he facilitated my mechanic’s inspection of the vehicle. The finance officer was very knowledgeable in available warranty programs and found one that met my needs. I had concerns about recalls on the vehicle and if they had been addressed and was assured they had been. I believe I got fair value for my trade and price ... Read More DealerRater - Jul 29, 2026
it was awesome! they helped me with everything i needed and i am so happy!
Ed and the financial officer was great. They helped us with everything we needed. It took us so long to get done but they were so patient and walked through the whole process and worked with what we wanted. Definitely recommend! 100%
Klaus was very helpful! This was my first time buying a vehicle and he made the process go smoothly and anwsered all my questions!
Brandon our salesman and AJ in finance were very attentive and showed care for my requests and desires. Pleasant to work with
They made sure I walked out happy Very easy to work with and they are ensure that I understood everything
They made sure I walked out happy Very easy to work with and they are ensure that I understood everything