Customer Testimonials
Beth and Suntrip management made the process smooth and simple. Very happy with end results.
Very friendly, excellent service and attention to detail but most of all Honest and genuine.
They made the card purchase experience, easy and pleasant. Klaus was respectful and professional in his salesmanship.
Very patience and tolerant throughout the entire process. It was my first time purchasing a car from a dealership and definitly made a long term customer.
Great Amazing & great place to get your first start in building your Owen credit on financing a car period & I'm very satified
Meghan and Todd were great. Easy to work with, no pressure to buy and got us in the right vehicle for our family.
Very accurate and listen to my wife's concerns. Help her find exactly what she wanted. This was a 3 month shopping trip and am I ever glad someone found what she had been trying to find. Thanks you Jeff
I did not deal with Todd. Adam was awesome but I asked him to not try and sell me warranties and extras; I am not interested. John did not get that message.
Vehicle is being checked by service department....pick up is in a couple of days. I must rely on a ride
Very helpful, cool to get along with, very attentive, and did an excellent job Very knowledgeable
My wife went in to look at cars and Danny helped her right away answering all questions she had. Next day we went in to sign for the car and all the paperwork was ready to go. Not sure if it was a slow day for them or not but we were signed and driving away in our new to us car within 50 minutes
Rick was very helpful and accommodating. Although I postponed service for financial reasons, the diagnostic was thorough and quick, given the high demand of appointments. It is easy to book online and be seen immediately. Shoutout Suntrup VW!
Very good service and we were taken care of very good. We enjoyed the people, and the service they provided to us. Very friendly employees that made u feel comfortable.
They were very friendly and good service for us to purchase a car and get all the paperwork snd everything done easy and quickly handled.
Great dealership. Everyone is very friendly and helpful. Kenan and Jill are amazing. Love this experience. I have bought numerous cars here.
Brian was very professional and pleasant to work with. He was able to find the perfect vehicle for us. He has checked back with us several times to see how things are going. Jill was very professional and helpful also.
Adam was not a pushy salesman to me and he was a very nice young man. Also the rest of the employees that work with me were very nice also
Megan was great, explained all the cars interior functions. Very helpful. Everyone was professional, polite, helpful, and got us out quick. We traded our car in and had a check in our hand when we were set to go. Thank you
Awesome! Everyone was friendly and very helpful! Aaron was so very knowledgeable and helpful throughout the whole process! Thanks to everyone!
Katherine has worked very hard to find me a car / suv I would be happy with. After over a year, (I was obviously in no hurry) she located the Honda Pilot which we are now driving. I am very happy and she was a joy to work with. I highly recommend this team.
Ms. Davis was so helpful on helping me find exactly what I was looking for in my price range! She’s probably one of the best client advisors at the plant. And very nice!
Was a great experiance , Aaron went out of his way to help me out
Tony / Sales was excellent car delivery could have been better. Front underneath bumper was scraped before pick up. Not noticed trill home.
I 100 percent recommend Suntrup Volkswagen/Nissan. The entire staff, Todd, Beau, Aaron and AJ were amazing. They listened to my needs/wants scheduled time to meet me and my family. Aaron quickly and expertly showed us the inventory that matched what we wanted. Just as important the whole team really helped us to get the best deal while respecting our budget needs. I felt like we were treated openly and transparently. Even at the last minute AJ found a better payment plan and switched my daughter to that to help her budget and build her credit. I mean, who does ... Read More Edmunds - Jun 7, 2026
I 100 percent recommend Suntrup Volkswagen/Nissan. The entire staff, Todd, Beau, Aaron and AJ were amazing. They listened to my needs/wants scheduled time to meet me and my family. Aaron quickly and expertly showed us the inventory that matched what we wanted. Just as important the whole team really helped us to get the best deal while respecting our budget needs. I felt like we were treated openly and transparently. Even at the last minute AJ found a better payment plan and switched my daughter to that to help her budget and build her credit. I mean, who does ... Read More Yelp - Jun 7, 2026
Being 'boomers' as they say, a large purchase for us takes a while with lots of questions. Klaus, Chris, and Jill were extremely patient with us and felt no pressure!It made the difference where we purchased!
We have purchased our last three vehicles from Suntrup Nissan, and as it stands, unless their service completely sucks, this will forever be the only play we buy our vehicles.
I had a truly fantastic experience at Suntrup Nissan! Buying a new car can feel overwhelming, so it is wonderful that the Suntrup team was friendly, knowledgeable, and respectful of my budget while getting the car I really wanted.to buy.
It was wonderful Beth was wonderful she what above and beyond fir me. Beth was wonderful she want above and beyond for me and did her magic.
Very easy. The deal was done so quick. I e never been happier Finance was great
We received a good price on the car. However, to get to the final price a rebate was used that we were not aware of. This rebate was for $750 or 3.99% financing. So, the decision was made for us to use the $750 versus the 3.99% which actually cost more money. This was determined in the finance office while completed the loan paperwork which came back at 8.82% for a credit score over 800. They did come back a day later & dropped the rate to 6.82%. This was nice - but trust was lost and the deal was not nearly as good as it could ... Read More DealerRater - May 29, 2026
Went in to look at a car a saw online. Brian greeted us immediately and brought the car up. Test drove it. He made sure I got what I wanted for my trade in. He was amazing to work with. Jill was also fabulous
Catherine is a very knowledgeable, sociable, friendly, and thorough sales person. She made the purchasing process easy and rapid.
Fast, friendly, courteous, professional, the best experience I've had ever at any dealership in 40 years
I so appreciate the care, attention, and extra time spent helping to make sure that I had everything I needed, at a good rate that benefited me – and was overjoyed to be able to leave within an hour with my car! Thank you so much
Meghan was very helpful and quickly found us exactly what we were looking. The whole experience was smooth! Super great and knowledge lady. Best conversation and I was well informed! Thank you so much for the friendly conversation and professional work!
Salesman Brian exceeded my expectations, and went over and beyond to make sure I got the vehicle I wanted. I didn't feel pressured during my experience.
Good experience The Service I received at Sunset Ford was outstanding. I highly recommend it.
Good service. Friendly. Straight forward. The people at the dealership were very helpful and friendly.
I was treated like family. Dylan and Jill were fantastic. Jill recognizes me every time I’m there. She is always friendly. Thank you
I've been purchasing cars from Suntrup Nissan for years. This is the 2nd from Aaron Voege. He's great and so is Todd Roth.
The buying experience was easy and stress free thanks to Kathryn and Jill. I have also been contacted several times after the sale to see if I have any questions or concerns.
This is my third vehicle purchase from the dealership. I'm satisfied that's why I keep coming back.
They did not fix the door properly as they said they would. They also pressed us into a warranty we did not want.
I had an excellent experience purchasing my new vehicle thanks to Brian at Suntrup Nissan. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find exactly what I needed, without any pressure. Brian took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress free. He was transparent about pricing and options, which made me feel confident and comfortable throughout the purchase. What really stood out was his patience and attention to detail. He made sure I was completely satisfied with my decision and went ... Read More DealerRater - May 1, 2026
Wonderful and life changing Best experience I've ever had with a car company I will be recommending you to everyone
Our Frontier is the second new vehicle we have purchased from Nissan with Brian as our sales representative. Brian is a pleasure to work with. He knows his products very well and works hard to get his customers exactly what they want as they purchase their cars. His no pressure sales approach and easy personality puts his customers at ease. He communicates and listens well. He always returns phone calls and texts during as well as after the sale. He doesn't just make the sale and forget his customers! Buying both our Pathfinder and Frontier from Brian left us ... Read More DealerRater - Apr 30, 2026
Very accommodating. The biggest thing to me is the no high pressure sale. No xx straight forward.
Friendly, went above and beyond for me. Jill was amazing and getting me the best rate for my payment. Adam was awesome showing me the features of the car and answered all my questions. Best experience I've had at a dealership
Very polite and helpful staff who demonstrated excellent service. Very understanding and helpful staff Made me feel welcome while I was at the dealership
I would come back for my next vehicle! Tony was great and I would come back for my next vehicle!
It was a great experience staff was very nice . I would 100% recommend it.
Was quoted at least 5 different payments with the 1st one being the lowest and the 2nd one being the highest. They were well over a $100 apart. Very disappointing experience.
Aaron is the consummate advocate for the customer while still keeping his loyalty to Nissan. He was great to work with and would recommend him to others.
Awesome, no pressure by anyone. Adam and Manager Steve made you feel like family Great experience
They was very nice They got me the car I wanted I'm glad I came to this car lot
They listened to what my needs were and met them. The entire process did take longer than expected.
Great communication and easy to work with Brandon was great at keeping in touch and letting me know where things are with the car, as it needed a few things done. He kept me in the loop and communicated well
New vehicle upon delivery was not detailed or based upon as promised. Didn’t think I got fair price for trade in
Appreciate the direct approach and that they were able to come up with a competitive offer. Thank you.
Aaron was superb! With my first visit I felt very comfortable. He was honest, patient, and very knowledgeable about every vehicle that I had some interest in. Explained so much about each interest. Was on top of financing, put it on paper for me to check out. Made me feel like I was the most important customer every visit. What a lovely experience in purchasing a vehicle.
Easy to work with and fair on my deal Made it easy to shop for a new car
Zack was very knowledgeable friendly helpful and an overall nice person, my car buying experience was a 10 Thanks Zack I love my Acura Tl rides great !!!!!
Very efficient and knowledgeable and friendly service Everyone that I met was very helpful. And gracious to me
Felt comfortable, welcomed, appreciated and the trade process was mostly smooth for two old gals.
You all are very professional and very friendly. One of the best dealerships in America.
Excellent customer service The service we received from start to finish was nothing short of exceptional, and it really made the whole process incredibly enjoyable. I particularly want to give a huge shout out to Bob in sales, his professional demeanor, combined with his genuine helpfulness, really stood out. He made sure we felt completely at ease and informed every step of the way. Julie in financing, she was truly superb going above and beyond to be helpful, her expertise and friendly approach made everything so clear and straightforward. Thanks again to the entire team for such a fantastic experience.
Friendly, efficient, helpful. Felt like they were doing their best for us with what we wanted and pricing.
Everyone was super friendly and did everything they could to get us exactly what we was looking for
Everyone was very nice and friendly. I found a car in my price range but don't know if I made the best decision on warranty. I think I'm just having some buyers remorse. Went over my budget and said I wasn't going to do that. Oh well I love my Jeep Cherokee
It was a good experience. However, the price I paid was way more than what was advertised.
Informative and accommodating Taken care of and worked with us on negotiations Happy and satisfied
Meghan and Jill were amazing. Love them both and I appreciate what they did 5 stars for them. However, when management shoots down a $500-1k negotiation when I have bought from Suntrup Nissan before and would have likely bought a 3rd vehicle within 6 months just seems a bit silly. Now we discover a bubble in the window of the vehicle which is only visible after rolling the window down. Quality and disclosures matter.
Extremely courteous, acknowledged us multiple times while we waited. Very positive experience, especially compared to other dealerships visited in the same day.
Awesome! Wonderful! The Best! Great! Fantastic! Nice! Sweet! Beautiful! Cool! Outstanding! Dominant! Good! Stunning! Outgoing
Brian was great. He didn’t try snowballing me and was very helpful on getting everything taken care of once the deal was made.
They did a great job assisting me with my circumstances They made the experience easy
Incredibly easy to work with. Bought the car sight unseen. Ryan and Katherine were both very professional and helpful
Excellent customer service experience. The sales man Aron came thru with the vehicle interior color. He was very accommodating to what we were looking for in a new vehicle.
They were very friendly and very helpful They really understood what I needed in a car and the payments
Ms Katherine was very sweet and she answered all my questions with no complaints. She explained everything throughly. A very good experience for my 1st car purchase
I had an amazing experience buying my 1st new car in 14 years. Kenan was professional, considerate and extremely helpful!
The leadership team - Todd and Steve are amazing and support all their associates including Katherine, Brian and Dylan
It was good awesome group of individuals that work there was very nice 10/10 Good
Tae was awesome communicated very well and helps with any problem there is. explains everything out and ket you know what you need right than in there
Never had so many issues going to a dealership before, no one at that dealership moves with a purpose or get anything done fast.
The experience was wonderful. We didn't deal with Todd Roth so can't give hm a grade
This dealership is the best everybody is super friendly and very helpful to the needs that need to be met at all times
Very professional, kind, and knowledgeable. Felt like they had my best interest and had an overall good experience.
Aaron and John were awesome. The partnered together to ensure our buying experience was easy and pleasant
Very accommodating and friendly. It was a nice experience for purchasing my first brand new car ever.
My salesman was courteous and knowledgeable and was able to find the perfect car for me.
The experience at Suntrup was great. Kenan was extremely helpful and accompanying throughout the whole process. He has followed up regularly to ensure everything was going well with the new car.
Easy and stress free No headaches , willing to come back for another car Thank youb
Near by my home. I prefer Nissan cars. Most of my cars I owned were Nissan.
Ryan came in to talk financing while we were working with Connor Abts (Sales) on Saturday, walked us through some of the financing, listened to what we had to say as far as my budget and was also very friendly about family and interests, etc. Made us feel very comfortable. Again, on Monday when we went in to buy the car he shopped around loans/interest rates for us and got me to within $3 of my budget limit! He also helped make me feel like a knowledgeable consumer in discussing the financing rather than like I had to listen to ... Read More DealerRater - Mar 26, 2026
They're very courteous. They were eager to help, and did help find me the car I wanted with in my budget
Everyone was very easy to work with and the buying process was smooth and easy
I was there as a co-signer for my daughter. I was extremely grateful for how fast the processed was.
Happy overall. Honestly, I was disappointed when I came to pick up my vehicle it wasn't ready. Stickers still on it, it hadn't been detailed or washed.
